Site Specialist II

Site Specialist II - Mexico City Hybrid

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Site Specialist II at ICON, you will independently manage a range of site support activities, acting as a key operational contact for sites and contribute to efficient study start-up and maintenance.

What You Will Do:

You will take responsibility for site management and operations deliverables, applying your skills to ensure quality and efficiency.

Key responsibilities include:

• Coordinating site-level document collection, review, and maintenance, ensuring accuracy and compliance for assigned sites or studies.
• Acting as an operational liaison for site staff on documentation, systems, and process-related questions.
• Maintaining up-to-date site status, metrics, and key milestones in clinical trial management tools.
• Supporting planning and logistics for site meetings, investigator meetings, and monitoring visits.
• Identifying opportunities to streamline site workflows and contributing to process improvement initiatives.
• Providing guidance to Site Specialist I or junior colleagues, sharing best practices and supporting their development.
• Prepare and review site activation packages, ensuring all required documentation, approvals, and regulatory requirements are in place prior to site activation.
• Coordinate the preparation, submission, and tracking of regulatory documentation for Ethics Committees/Institutional Review Boards (IRBs), including protocols, informed consent forms (ICFs), Investigator Brochures (IBs), and other study-related materials.

Your Profile:

You will bring relevant site management and operations experience, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree in Life Sciences, Healthcare, Business Administration, or a related field, or equivalent experience in clinical research.
• Experience in Clinical Research, Site Support, Study Start-Up, Clinical Administration, or similar functions within a CRO, pharmaceutical company, or healthcare environment.
• Previous Study Start-Up experience is required, with preference for candidates who have supported U.S.-based clinical studies.
• Strong organizational and project coordination skills, with the ability to manage multiple sites, timelines, and competing priorities simultaneously.
• Strong written and verbal communication skills, with a proactive and customer-focused approach to stakeholder management.
• Advanced English proficiency, including the ability to conduct meetings, prepare documentation, and interact effectively with international teams and study stakeholders.
• Strong understanding of site activation requirements and ethics/IRB submission processes.

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply