Maintenance Manager

Description

OBJECTIVE: 

The Maintenance Manager is responsible for the overall maintenance, repair, and operational readiness of ranch facilities, equipment, vehicles, infrastructure, and support systems. This position provides leadership to the maintenance team while ensuring a safe, efficient, and well-maintained environment that supports both ranch operations and a five-star guest experience.

The Maintenance Manager works closely with ranch leadership, department managers, contractors, and regulatory agencies to coordinate preventive maintenance programs, capital improvement projects, renovations, infrastructure upgrades, water and wastewater system support, and new construction activities. This role requires a hands-on leader who can effectively balance administrative responsibilities with daily field operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Leadership and Team Management

· Lead, supervise, schedule, and develop full-time and seasonal maintenance team members.

· Provide training, coaching, performance management, and corrective action when necessary.

· Promote a culture of safety, accountability, professionalism, and teamwork.

· Schedule labor resources based on business demands while maintaining labor budgets.

· Support interdepartmental collaboration and assist other departments when operational needs are required.

Facilities and Property Maintenance

· Maintain all ranch buildings, facilities, infrastructure, equipment, and vehicles in excellent working condition and presentation.

· Develop, implement, and manage preventive maintenance programs for guest accommodations, employee housing, equipment, vehicles, and ranch facilities.

· Conduct regular inspections of ranch properties to identify maintenance needs, safety concerns, and capital improvement opportunities.

· Prioritize, assign, and track maintenance requests, work orders, and repair projects.

· Maintain building exteriors and common areas when services are not contracted externally.

· Ensure back-of-house areas are organized, clean, safe, and well-maintained.

Equipment and Fleet Management

· Oversee the maintenance, repair, and operation of ranch vehicles, tools, machinery, and equipment.

· Maintain accurate service, maintenance, and inspection records.

· Coordinate repairs and warranty work with vendors and service providers.

· Ensure equipment is operating and maintained in accordance with manufacturer specifications and safety standards.

Safety, Compliance, and Risk Management

· Ensure compliance with all applicable federal, state, and local regulations, including health, safety, fire, environmental, and building codes.

· Coordinate inspections and maintain positive working relationships with regulatory agencies and inspectors.

· Maintain records of required testing and inspections, including fire alarm systems, fire extinguishers, and other life-safety systems.

· Promote and enforce safe work practices throughout the department.

Infrastructure and Utilities

· Support the operation and maintenance of ranch utility infrastructure, including water and wastewater systems, under the direction of the Operator Responsible in Charge (ORC).

· Assist with troubleshooting, repairs, monitoring, and vendor coordination related to utility systems.

· Coordinate infrastructure improvement projects and facility upgrades.

Project and Vendor Management

· Assist in planning and executing capital projects, facility renovations, and infrastructure improvements.

· Obtain contractor bids, evaluate proposals, and recommend solutions to leadership.

· Coordinate contractors to ensure work is completed safely, efficiently, on schedule, and within budget.

· Monitor project progress and maintain project documentation.

Hospitality and Guest Experience

· Support the ranch's commitment to delivering a five-star guest experience by ensuring all facilities, vehicles, and public areas are clean, safe, functional, and visually appealing.

· Maintain the ranch swimming pool, including cleanliness, chemical balance, equipment operation, and compliance with applicable regulations.

· Support weddings, group events, and special ranch functions through setup, logistics, and operational assistance.

· Respond promptly and professionally to guest-related maintenance concerns.

Financial Responsibilities

· Assist in Managing departmental expenditures in accordance with approved budgets.

· Identify cost-saving opportunities while maintaining operational excellence and guest satisfaction.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Perform other duties and special projects as assigned. 

· Provide operational support during emergency situations and peak business periods.

KNOWLEDGE, SKILLS AND ABILITIES:

· Thrives in a fast-paced, deadline-oriented environment.

· Ability to navigate competing deadlines.

· Can manage a wide variety of personalities and maintain awareness of the team members strengths and weaknesses to be able to send the right person to each job.

· Ability to train and mentor team members.

· Demonstrates patience and professionalism at all times. 

· Must be able to quickly evaluate the situation and determine if the work can be done in-house or needs to be outsourced to a contractor.

· Ability to interact effectively with others, exercise good judgment, and model poise and professionalism, especially in highly charged, stressful situations.

· Comfortable working on a small guest-oriented team to pitch in wherever needed in support of Ranch needs.

Requirements

 QUALIFICATION REQUIREMENTS:

· Must have minimum four (4) years of prior experience in maintenance or facilities management in the hospitality, construction, or related industry.

· Minimum of two (2) years of supervisory or management experience.

· High School Diploma, GED, or equivalent. 

· Valid driver's license with an acceptable driving record. 

· Proficiency with power tools, hand tools, and maintenance equipment. 

· Ability to operate heavy equipment, including skid steers, tractors, and backhoes. 

· Intermediate proficiency with Microsoft Outlook, Word, Excel, and other Microsoft 365 applications. 

· Strong organizational, communication, and problem-solving skills. 

· Demonstrated ability to establish and maintain positive working relationships across departments. 

· Commitment to providing exceptional internal and external customer service.

PHYSICAL REQUIREMENTS: 

· Employees must regularly lift and/or move up to 10-25 lbs and frequently lift and/or move up to 50 lbs.  

· Stand, walk, bend, kneel, squat, climb ladders, reach overhead, and work in varying positions for extended periods. 

· Ability to work indoors and outdoors in various weather conditions. 

· Ability to safely operate vehicles, equipment, power tools, and machinery.

Annual base salary range is $75,000-$85,000 annually (depending on experience). This is a full-time, exempt position with eligibility to participate in the C Lazy U annual bonus program (up to 10% of base pay). Benefits offered include comprehensive health insurance, PTO, Sick, 401k, and more.