Data Monitoring & Client Operations Specialist

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

You will be part of a very solid and united team, with many years of experience on the client account and a high level of commitment and cooperation.

This team supports our customer at conferences and meetings. The position to be covered will serve as effective partner with the meeting planners and team leader for advanced and accurate meetings data feeding, monitoring through different owned and customer systems.  

 

What You’ll Do on a Typical Day :

Event Operations & Support :

• Weekly data monitoring check-ins and event website setup and registration administration
• Attendee management check in and comprehensive reporting
• Real-time troubleshooting for stakeholders and planners

Compliance & Reporting 

• MAPP platform guidance and updates
• TOV reporting administration
• Monthly Cvent KPI validation
• Data review documentation and summaries

Financial & Administrative :

• Centralized purchase order receipt and assignment
• Meetings Central proficiency and business review documentation
• Panish tax reconciliation support ,Vendor onboarding and payment processing assistance

 

 

What We’re Looking For :

Adaptability & Collaboration :

• Proactivity and thrive in evolving environments
• Partner effectively with meeting planners and customer focused  

Client Management & Communication: 

• Daily interactions with stakeholders
• Fluent bilingual support in Spanish and English
• Serve as Data primary point of contact for Spain and Regional markets at monthly Audit level.

Cvent and Meetings Central Platforms Expertise 

• Advanced Cvent and MC knowledge and hands-on support
• Weekly data validation before events
• Cvent reconciliation and data accuracy checks
• Data Angels modification oversight
• Event closure system management

     

Location

Spain

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!