Workday Payroll Managed Services Consultant

CHICAGO, IL OR REMOTE
Candidates must be able to work in the Pacific Time (PST) zone

TopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. Using our internal proprietary tool we are able to quickly implement Workday Human Capital Management, Payroll, and Financials business processes and technology, letting our customers focus on their business while they gain immediate value. Once live, we also provide expertise and resources as needed to support the customer’s individual Workday solution.

TopBloc is committed to providing employees with an environment that provides continuous learning, career development, and a sense of belonging. We are looking for a Consultant II, Senior, Principal or Managing Workday Payroll Managed Services Consultant (experience level will determine job title) who is passionate about working in a collaborative environment and has the ambition to be a driver for success.

Requirements (What We’re Looking For): 

• Workday Payroll Certification (Required)

• 1+ years experience implementing, supporting or managing Workday Payroll for customers of all sizes, of increasing complexity levels (Required)

• Knowledge in payroll checklists, earnings and deductions, pay groups, general ledger, costing allocations, audit alerts, approval processes, and security rules (Required)

• Passion for exceptional customer service and customer collaboration ​

• Ability to manage multiple clients and initiatives simultaneously

• Strong communication skills, both written and oral

• Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust

• Good problem solver with ability to consider alternative and diverse perspectives customer expectations ​

Responsibilities (What You’ll Do):

• Act as a named specialist for customers providing guidance, best practices, solutions and instructions using the Workday Payroll platform to meet, enhance and optimize the client’s business needs

• Work with clients during Pacific Time (PST) business hours

• Work directly with clients, solving Workday Payroll issues as they arise 

• Understands Workday implementation Methodology and performs various pre-production responsibilities as assigned including executing test scripts, converting legacy data into Workday, etc.

• Act as the liaison between ADP and Workday through SmartCompliance monitoring and issue resolution

• Configure Workday payroll components, reports, etc. of varying complexity levels

• Actively participate in internal training updates and opportunities to share one’s skills and learnings with others within the organization

• Assist with internal initiatives, as assigned, designed to improve the team, department or company

• Maintain timeliness of service level agreements and average billability of 80% quarterly.

• Accessible during service hours (9am-7pm CST) and flexibility to work beyond the standard service window as needed.

• Manage a team of consultants, guiding them through their Workday/professional development and handling escalations (Manager Level)

• Utilize Workday experience and knowledge to develop sales material and scope projects as needed by the sales team (Senior/Principal Level)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

Benefits (What We’re Offering):

• Fast-paced and result oriented work culture with competitive base salary and quarterly bonuses 

• Health, Dental, Vision, Disability, and Basic Life Insurance coverage

• Additional voluntary life insurance available

• Paid Parental Leave & Pregnancy Related Medical Leave

• Generous paid sick leave

• Unlimited PTO

• Monthly wellness/gym subsidy

• Monthly phone subsidy

• 401 (k) and ROTH retirement savings plan with matching

• Employee Assistance Program

• Company sponsored volunteer opportunities, LinkedIn Learning access, company and team outings

TopBloc is an Equal Opportunity Employer

#LI-REMOTE

The hiring base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At TopBloc, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range salary is $80,000- $115,000.