VIKING OCEAN - 1ST HOUSEKEEPER

ISMIRA Agency actively recruiting for position 1st HOUSEKEEPER for Viking Ocean Cruises!

The 1st Housekeeper assists the Executive Housekeeper in the efficient & safe organization and operation of the housekeeping department. Provide support and cover for the Executive Housekeeper during absence.

Why is it so cool to become a Viking?

• Paid flights to and from the ship
• Legal employment 6 months on, 2 months off based on 10-hour work day
• Fixed return dates at the end of your contract
• Free shipwide Wi-Fi
• Free food and accommodation
• Opportunities for growth and advancement in your career

YOUR RESPONSIBILITIES
- Responsible for the daily activities of the Asst. Chief Housekeepers and housekeeping personnel.
- Prepare and revise work schedules and submit to Exec. Housekeeper for final approval.
- Monitor daily work performance of the Asst. Chief Housekeepers and Housekeeping personnel, enforce
that all work performance meets VOC standard.
- Prepare and submit performance appraisals for the Asst. Chief Housekeepers and review performance
appraisals for housekeeping personnel before submitting it to the Executive Housekeeper for review.
- Consult, guide, and administrate disciplinary procedure when and if required. All performance
evaluations and disciplinary issues are to be reviewed by the Executive Housekeeper prior being issued
or administered.
- Daily communication with the Executive Housekeeper to update on operation and concerns and serve
as liaison between Exec Housekeeper, Asst. Chief Housekeepers, and housekeeping team.
- Provide development opportunities and shadowing for the Crew and assist in covering for shortages in
the managerial team as required.
- Organize, supervise, and ensure proper handling of luggage.
- Provide and coordinate follow-up on functionalities and technical issues related to guest stateroom
areas, public areas, guest self-service laundry, crew areas and facilities.
- Ensure inventory are carried out as per assign schedule.
- Prepare, review, and check all relevant reports, documents, logs, checklists, Public Health and safety
logs, and any other paperwork necessary for the operation of the department, and ensure their
accuracy.
- Monitor par levels of all lockers within the relevant working areas and ensure that sufficient supplies
are available for the Stateroom Host; arrange for the collection of general store items as per the
schedule and ensure that all items are properly distributed to lockers within the relevant working areas;
complete the weekly general supply requisition and submit the requisition for approval.

- ETC.

YOUR PROFILE

• A required minimum of 2 years plus experience as an 1st Housekeeper or similar position, within a 5
• Star hospitality environment, and experience with ship operations of 500+ staterooms required; must have experience in leading a multi-cultural team.
• Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral English communication skills – the ability to speak an additional language is an advantage.

• Must be a minimum age of 21 years old; physically fit and in good health; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of time.
• No visible tattoos
• Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; team builder with exceptional motivational skills and coaching ability is required; must have a keen eye for cleanliness and attention to detail.
• Must be proficient with PC based databases, spread sheets, and word processing systems.
• Must be flexible and stress resistant, team player, shows commitment. Business Administration or Hotel Management degree is preferred.
• Must have excellent knowledge of all Public Health Policies.
• Strong knowledge of housekeeping chemicals, equipment, sanitation processes & procedures
• Strong knowledge of Human Resources procedures and their applications.
• Ability to lead and motivate a diverse crew.
• Exceptional Training and guest interaction skills

Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪

Last updated: January 31, 2025

You can submit your Resume here by pushing APPLY TO POSITION button below

If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:

https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions