- Salary
- $180k – $200k/yr
- Location
- New York Office
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Engineering
- Seniority
- Manager
- Experience
- 8+ years
- Source
- Lever
Description
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
Aircall is seeking an experienced Information Security Manager to take ownership of Aircall’s information security strategy, governance, and risk management practices. This person will serve as the central coordinating and orchestrating function for all branches of Information Security, ensuring that our security, IT, privacy and product teams are aligned, accountable, and operating against a unified framework.
This individual will build and mature our governance, policy, and compliance foundations; ensure readiness against major security frameworks; and drive a security-first culture across the organization.
This role will sit within the CTO (Technology) organization, alongside Security & Infrastructure Engineering building the security foundation of a future Governance, Risk & Compliance (GRC) function.
Skills
SOCRisk ManagementComplianceSOC 2GDPRISO 27001