Join our grand opening team for our newest Massachusetts location this April 2026 at Downtown Crossing!

Starting salary : $20.50 / hour

Position Overview:

Reporting to the Store Manager. The Supervisor in Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Key Responsibilities:

• Key Holder

• Motivates their team to meet and exceed sales

• Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules

• Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met

• Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases

• Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones

• Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs

• Assists management to identify issues in the store

• Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers

• Follows all company policy and procedures & notifies management of any infractions

• Assists with special projects as assigned by management

Requirements:

• High School Diploma or GED, Bachelor's Degree preferred

• Ability to train and develop a team with strong communication skills

• Ability to calculate figures and amounts such as discounts and percentages

• Ability to work a flexible schedule that meets the business needs, including evenings and weekends

Career Advancement Opportunities:

• We offer competitive compensation for supervisor-in-training position starting at $21.50 along with a clear path to promotion opportunities every 3 months based on individual performance!

• Career advancement opportunities for driven team members who consistently deliver strong results.

Benefits: 

Full-Time, hourly position: The Company provides:

• Medical, Dental, Vision, Life & ADD, Short and Long Term Disability

• Flexible spending and commuter benefits accounts

• 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;  

• 8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays

• 401K (with employer matching)

• Plum Benefits

• Gym Discounts

• 30% Employee Merchandise Discount 

Full-Time Availability Requirements:

• Maintain open availability at least five (5) days per week, averaging 32 hours or more per week based on business seasonality.  

• Have no more than two (2) days off in the same Monday-Sunday workweek.

• Limit scheduling restrictions to no more than three (3) days per week:

• Only one (1) restriction permitted Friday-Sunday.  

• At least one (1) restriction must be time-based. 

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.