Director of Operations

Overview

The Boys & Girls Clubs of Bay County is looking for the right candidate to oversee Club operations and programs with primary concern for program development, implementation, reporting, and safety; staff development; supervision of assigned staff; facilities management; and budget management.

Responsibilities

Leadership1. Oversee the implementation and delivery of operations, programs, services and activities that facilitate achievement of Youth Development Outcomes; ensure outcome measurement and data analysis to improve quality of Club operations.

 

Strategic Planning2. Oversee the identification and evaluation of opportunities to improve program effectiveness based on participation and achievement of stated goals; recommends modifications to improve program performance, as appropriate.

Resource Management3. Coordinate agency budget development; monitor and report variances in revenues and expenditures.

4. Manage administrative and operational processes, overseeing the maintenance and repair of transportation vehicles, buildings, equipment, and other facilities within partnerships.

5. Manage performance of assigned staff in achieving goals, providing technical assistance in program design, development, community relations and program operations.

6. Plan and implement a staff development and training program to include a focus on Club and Child Safety.

7. Coordinate and lead the organization’s annual safety assessment ensuring compliance with all city, state, federal, and BGCA compliance requirements.

Partnership Development8. Develop collaborative partnerships with other youth serving organizations, members, parents, families and community organizations.

9. Support Board Committees, as assigned.

Marketing and Public Relations10. Participate in activities to maintain good public relations for Club programs, services and activities.

 

ADDITIONAL RESPONSIBILITIES:11. May assist in the administration of programs by overseeing program operations at each location; ensures the completion of required reports; and preparation of any required interagency reports.

12. May be responsible for managing human resources programs and systems including recruitment, employee relations, training and development.

 

RELATIONSHIPS:Internal: Maintains close contact with assigned staff to provide technical assistance in matters of programming and operations; interacts regularly with Chief Executive Officer and as assigned with the Board and its Committees.External: Maintains contact with external community groups, schools, others.

Qualifications

• Bachelor's degree from an accredited college or university
• A minimum of five years work experience in nonprofit operations management and supervision, or an equivalent combination of experience and education
• Considerable knowledge of: the mission, objectives, policies, programs and procedures of Boys & Girls Clubs; and the principles and practices of nonprofit organizations
• Demonstrated ability to organize, direct and coordinate operations; in personnel supervision, ability to recruit and retain key personnel; oversee facilities management; and manage budgets
• Strong communication skills, both verbal and written
• Ability to manage multiple tasks and develop solutions with limited supervision
• Ability to establish and maintain effective working relationships with Club staff, subordinates, board members, community groups, and other related agencies

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.