- Location
- Pasig City, Philippines
- Workplace
- Onsite
- Type
- Full-time
- Source
- Workday
Description
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
ASSET REVIEW SPECIALIST
Onsite | Ortigas | Night Shift
Love work that’s precise, high-volume, and directly impacts critical business timelines? As an Asset Review Specialist, you’ll support a North American lien search process by reviewing individual assets, applying detailed business rules, ordering required searches, and keeping files moving toward on-time auction readiness and seller payment.
COMPANY OVERVIEW
At Acquire Intelligence, our mission is to help business work smarter.
We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.
WHY JOIN THE A-TEAM?
Come for a career, stay for the fun!
Here’s what’s waiting for you:
- HMO coverage for you and your family
- Epic Yearly Kick-Off Parties with major giveaways
- Recognition through our Value Awards — we celebrate your wins
- Real career growth with opportunities for internal promotions
- Meaningful work with talented and supportive teams
Your future matters:
- 900+ internal promotions every year
- Access to 2,700+ leadership training courses
Extra rewards along the way:
- 14th Month Pay after 5 years of continuous service
- Employee Referral Program — earn up to ₱42,000 per successful hire
Enjoy work-life balance:
- 24 Paid Time-Off Credits annually, with leave credits convertible to cash
- Paid Birthday Leave — celebrate your day your way
ROLE SNAPSHOT
As an Asset Review Specialist, you’ll support a North American asset disposition client’s lien search process across Canada through PPSA ordering and the US through asset review and CSC ordering. Working primarily in Salesforce Lien Hub, you’ll review individual assets, apply detailed business rules to determine what requires searching, and keep every file moving toward on-time auction and seller payment.
This is high-volume, detail-critical, rules-based work with defined service levels, with Canada and the US receiving equal focus. Once your review is complete, files route to the client’s Lien Review team, who carry them through Lien Release, FinOps, and seller payment.
WHAT YOU’LL DO
Asset Review & Search Ordering
- Review the individual assets within each assigned LSS in Salesforce Lien Hub and determine searchable versus non-searchable status per client business rules.
- Place required searches — PPSA orders for Canada and CSC lien searches for the US — on all searchable assets.
- Record non-searchable dispositions and maintain the Asset Review change log.
Search Monitoring & Routing
- Monitor searches through to completion.
- Route completed results to the client’s Lien Review team and the correct Salesforce queue.
- Submit search requests accurately and completely the first time, and route immediately on completion.
Priority, Escalation & Communication
- Work through files in auction-date priority order unless instructed otherwise.
- Escalate anything that risks on-time seller payment or auction readiness.
- Meet turnaround and accuracy targets consistently.
- Communicate professionally with stakeholders via Microsoft Teams.
Performance & Quality Standards
- Consistently meet published SLAs for business-day turnaround.
- Maintain 98%+ quality and accuracy across all search and disposition work.
- Process files in strict auction-date priority and flag risks before they affect seller payment.
- Keep documentation complete and audit-ready for every exception and non-searchable determination.
A BIT ABOUT YOU
Must-Haves
- Hands-on experience in Salesforce or a comparable case- or queue-based system.
- Demonstrated accuracy in high-volume, repetitive data-processing work.
- Working comfort with Excel for tracking and classification.
- Ability to follow detailed business rules exactly, without deviation.
- Availability to work the core shift, 8:00 AM–5:00 PM Central Time.
- Clear, professional written communication skills.
Good-to-Haves
- Equipment or asset familiarity sufficient to read equipment lists.
CORE VALUES
We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
Curious and Clever: Smart questions spark smart solutions
Entrepreneurial Energy: Think like an owner. Solve like a founder
Fast with Intent: We move fast and deliver real results
Laugh and Learn: We don’t take ourselves too seriously, just our results
What are you waiting for? Come for a career, stay for the fun!
Join the A-Team and experience the A-Life!