Health Provider Engagement Lead

Do you have a passion for the health and wellbeing and the organisations that provide it? Do you want the opportunity to orchestrate better health outcomes for New Zealanders? This fantastic role would suit a person with a medical background and has strong relationship, leadership, negotiation, and analytical skills.

About the role | He Aha Te Tūranga

As the Health Provider Engagement Lead, you are responsible for developing and enhancing the relationship with providers through excellent analysis, negotiation, and engagement. The key goal is to positively influence claims inflation through the governance and membership of nib’s First Choice Network (FCN).

You will do this through

• Analysis of health provider costs to ensure they are fair and reasonable

• Negotiation with health providers about their pricing and portal use

• Engaging with new and existing health providers to provide support as required 

You will assist in analysis of data from multiple sources and identify opportunities to improve and streamline nib processes. This will include leadership and participation in key projects that deliver against nib’s values and goals.

About you | Ko Wai Koe 

This role would suit a commercially minded and relationship-focused professional who enjoys working with data to influence outcomes and drive meaningful change. You’re equally comfortable analysing trends and costs as you are building strong partnerships, negotiating with stakeholders and having conversations that challenge the status quo. With a natural ability to balance commercial outcomes with positive provider relationships, you can influence decisions through evidence, insight and credibility.

You'll bring experience in provider management, healthcare, insurance, account management, commercial analysis, or a similar stakeholder-focused environment. Strong analytical skills, commercial acumen and the ability to build trusted relationships are essential, along with experience negotiating outcomes, identifying opportunities for improvement and influencing positive business results.

About nib | Ko Wai M­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ātou

Here at nib, we pride ourselves on our innovative and passionate approach in offering Kiwis affordable, world-class health and life insurance.

We believe in “challenging the status quo” and admire the diversity of thought and seek out people with an intrinsic need to make the world a better place. Health and wellbeing go hand in hand with our ‘future state’ strategy.  Ehara i te toa takitahi (success is not achieved alone) - you will be joining a collaborative, innovative and driven team with the following benefits:

• Free health, life, income protection insurance + discounts for family members

• Hybrid work environment: work from home and the Christchurch or Auckland office

• Join a supportive and dedicated team where you can develop and enhance your career

• An exceptionally generous leave policy including 22 days annual leave, cultural leave, 18 weeks fully paid parental leave for all parents

• Short term incentive programmes

Diversity, equity and inclusion | Te kanorau me te whakaurunga

We embrace an inclusive working environment.  We are LGBTQIA+, disability and neurodiverse inclusive, and welcome people from diverse backgrounds aiming to create a work environment where employee differences such as age, culture, nationality, accessibility, and education are valued to reflect the diversity of the communities in which we operate.

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another.

Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you.

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history check) prior to commencement of employment.

Next steps: If successful, you will receive an email from Sapia.ai inviting you to complete an online, chat‑based assessment.