- Salary
- $17 – $31
- Location
- 789 Central Avenue Dover (Main Building), United States of America
- Workplace
- Onsite
- Type
- Part-time
- Education
- Associate
- Source
- Workday
Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Hours between 6:30am - 5:30pmPer Diem - As needed
Salary Range: $17.71 - $31.09. Pay based on experience.
Summary
Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, serving as a liaison between patients, visitors, and clinicians. Effectively organizes priorities, completes tasks in a timely manner, and maintains the confidentiality of patient information.
Partners with nursing to coordinate day-to-day patient flow, including communication with key stakeholders regarding patient admissions, discharges, and transfers. Provides outstanding service during every customer interaction. Actual job duties may vary by department.
Does this position require Patient Care?
No
Essential Functions
Performs clerical and administrative duties to support the general operations of the floor or unit.
Greets and interacts with patients, families, visitors, and coworkers in person and through various communication tools in a professional and courteous manner.
Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit.
Schedules consultations, tests, procedures, and patient transportation to other departments.
Enters accurate and timely information into the electronic medical record regarding admissions, discharges, and transfers to facilitate efficient patient throughput.
Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; and follows designated processes for identifying and facilitating repairs.
May assist the manager with payroll functions, staff scheduling, or supervision of unit secretaries. Duties may vary by department.
Qualifications
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.40/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.