Outreach Counselor - Housing Bridge

Description

Riverbend Community Mental Health—a trusted leader in New Hampshire’s behavioral health community—is seeking a compassionate, driven, and highly resourceful Outreach Counselor – Housing Bridge to play a critical role in helping individuals secure and sustain safe, stable, and meaningful housing.

This is more than a case management role—it’s an opportunity to be on the front lines of ending homelessness and advancing recovery for adults living with serious and persistent mental illness. At Riverbend, we recognize that housing is healthcare, and your work will directly impact an individual’s ability to heal, grow, and thrive.

As an Outreach Counselor, your work extends far beyond the office. You’ll be out in the community—building relationships with landlords and property managers, identifying housing opportunities, coordinating placements, and advocating for individuals every step of the way. From first application to long-term tenancy, you’ll walk alongside those you serve, providing hands-on support and encouragement as they transition into permanent housing.

You will be part of a mission-driven, collaborative team that is deeply committed to innovative, person-centered care. Your role will not only change individual lives—it will strengthen families, reduce hospitalizations, and contribute to a healthier, more equitable community.

If you are passionate about housing as a foundation for recovery, thrive in a dynamic, community-based environment, and are motivated to make a tangible difference every day, we invite you to bring your dedication and heart to Riverbend.

At Riverbend, you won’t just help people find housing—you’ll help them build stability, reclaim independence, and create a future filled with possibility.

Why Join Us?
Make a real impact—every single day. Join one of the state’s largest and most respected community mental health providers, where your work directly changes the lives of local individuals and families. At Riverbend, you’re not just filling a role—you’re helping transform lives and strengthen our community.

At Riverbend, you’ll be part of a collaborative, mission-driven team that is deeply committed to both client care and employee growth. We foster a supportive and inclusive environment where your voice matters, your contributions are recognized, and your career can thrive.

If you’re looking for meaningful work, a strong team culture, and real opportunities for professional growth through training, certifications, and advancement—Riverbend is the place to build your future while making a difference.

What You’ll Do 

• Assess housing readiness and teach essential independent living skills
• Identify, secure, and support placement into permanent, recovery-oriented housing
• Assist individuals through every step of the housing process—from applications to move-in
• Conduct housing outreach, build landlord relationships, and expand housing opportunities
• Support access to housing resources such as Housing Bridge subsidies, Section 8, and PRA 811
• Help individuals maintain housing through coaching, advocacy, and ongoing in-home support
• Mediate landlord-tenant concerns and promote successful tenancy
• Assist with budgeting, household setup, lease compliance, and life skills development
• Collaborate with community providers, housing agencies, and internal clinical teams
• Maintain accurate documentation and electronic health records in compliance with Medicaid and regulatory standards

Requirements

What We Are Looking For

• Passion for working with individuals experiencing mental illness and housing instability
• Strong communication, advocacy, and relationship-building skills
• Ability to work independently in community-based settings
• Organized, detail-oriented, and mission-driven
• Experience with housing programs, case management, or outreach is a plus

What You’ll Bring

• Bachelor’s degree in Psychology, Social Work, Education, Rehabilitation, or Human Services required.
• One (1) year of human services experience preferred. 
• A valid driver’s license, personal vehicle, and auto insurance is required.
• Availability to work some flexible hours to provide on-call support and respond to after-hours concerns and emergencies is required.

Outstanding Benefits & Perks:

• Competitive wages are $18.22 - $25.45 hourly depending on level of education and experience.
• Comprehensive benefits package to include: 
  • Choice of 3 Medical plans
  • Prescriptions Benefits
  • Health Reimbursement Account (HRA)
  • Flex Spending Account (FSA)
  • Doctor on Demand
  • Harvard Pilgrim Well-Being Program Benefits
  • Choice of 2 Dental plans
  • Vision Plan
  • Short- and Long-Term Disability, Life, and Supplemental Life Insurance Plans
  • Employee Assistance Program (EAP)
• Generous Paid Time Off (PTO) accrual and Extended Illness Leave
• 8 Paid Holidays
• 403(b) Retirement Plan with company match
• Tuition reimbursement, discounts on tuition through partnered colleges and training opportunities to grow your career
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Riverbend provides structured clinical supervision, ongoing training, and a collaborative environment designed to help Graduate Level, license-eligible clinicians build skills, confidence, and a long-term career.

Equal Opportunity Employer:

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.