Director, Workforce Analytics

We are looking for a Director HR Workforce Planning and People Analytics who believes the value of analytics is not the analysis itself, but the perspective, decisions, and action it enables.

This senior role serves as a dedicated partner to HR Business Managers, HR executives, and business leaders. Building deep trust and contextual knowledge with them is central to this role. You will develop a deep understanding of their business strategy, workforce context, and priorities, helping them understand what is happening in their workforce, why it matters, what may be coming next, and what choices are available.

Work will range from standard reporting and recurring business reviews to deep, business-specific analysis and strategic decision support. The right candidate is energized by building toward a long-term vision while delivering value in the near term.

We want to be transparent about where we are. We are actively building and maturing our People Analytics capabilities, and this role is central to that journey. In the near term, that means a meaningful amount of hands-on data wrangling. The right candidate needs to be genuinely comfortable doing that work - pulling, organizing, and analyzing data directly while also being the person in the room discussing and presenting insights to senior leaders. At the same time, a key priority of this role is advancing our capabilities so that less time is spent on data preparation and more on insight and impact. We are looking for someone who is energized by building toward that future, not just operating within the present state.

Key Responsibilities and Duties:

• Own the analytics work end to end, from pulling and wrangling data to delivering insight and strategic recommendations to senior leaders.
• Cultivate trusted advisory relationships with assigned HR business managers, HR executives, and business leaders, building deep knowledge of their strategy, workforce priorities, and decisions over time.
• Help leaders frame the right workforce questions before analysis begins, and deliver insight that goes beyond data to offer a clear "so what" and "now what."
• Define success measures before work begins and evaluate whether talent strategies achieve their intended outcomes.
• Communicate findings to senior audiences with clarity, confidence, and appropriate challenge.
• Apply AI tools thoughtfully to accelerate research, synthesis, and storytelling.
• Influence and coordinate across organizational boundaries without formal authority.

What Success Looks Like

• HR business managers and senior leaders seek out this role for perspective and partnership, not simply data.
• Deliverables reflect the client's specific business context, support their operating cadence, and answer what is happening, why it matters, and what to consider next.
• Workforce risks are identified early enough to act, reducing fire-drill responses.
• Business managers view this role as a trusted, proactive partner who reduces their burden rather than adding to it.

Key Responsibilities and Duties

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Qualifications:

Required:

• Five or more years of experience in people analytics, workforce analytics, workforce strategy, business analysis, or human capital consulting.

Preferred:

• Seven or more years of experience in people analytics, workforce analytics, workforce strategy, business analysis, or human capital consulting.

• Demonstrated ability to build trusted advisory relationships with HR business managers, senior HR executives, and People Team colleagues, with the consultation skills to define the right problem before reaching for data, synthesize complex evidence into clear recommendations, and keep work connected to decisions and outcomes rather than analysis for its own sake.

• Strong business acumen with the ability to connect workforce patterns to the operational, financial, and strategic context of a specific client group.

• Familiarity with statistical analysis and predictive methods, with the judgment to know when advanced approaches add value.

• Proficiency in one or more analytical tools such as Excel, SQL, Python, Snowflake, Workday, Tableau, or Power BI.

• Experience applying AI tools to improve analysis and storytelling, with sound judgment about responsible use.

• Sound judgment regarding data governance, employee privacy, and the ethical use of workforce information.

• Bachelor's degree or equivalent in analytics, data science, business, economics, statistics, or a related field.

Related Skills

Analytical Skills, Consultative Communication, Data-Driven Business Intelligence, Data Visualization, Detail-Oriented, Digital Savviness, Influence, Problem Solving, Story Telling

Anticipated Posting End Date:

2026-09-01

Base Pay Range: $150,000/yr - $185,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

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TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

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