Client Listening & Insights Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Advisory - People and Organisation

Management Level

Manager

Job Description & Summary

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Improvement, Coaching and Feedback, Communication, Creativity, Customer Data Management (CDM), Customer Engagement, Customer Experience (CX) Design, Customer Experience (CX) Strategy, Customer Journey Analysis, Customer Loyalty, Customer Relations, Customer Relationship Management, Customer Retention, Customer Satisfaction, Customer Satisfaction (CSAT) Survey, Customer Segmentation, Customer Service Management, Customer Strategy, Customer Value Proposition (CVP), Embracing Change, Emotional Regulation {+ 15 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

August 9, 2026