BRJ Customer Service & Traffic Assistant Staff

Samudera Indonesia offers a truly global and collaborative work experience. You’ll team up with some of the best and brightest people in many locations in Indonesia and beyond. And you’ll discover a world of extraordinary opportunity, challenge, and fulfillment where you can pursue goals, develop new skills, and explore new horizons.

Main Responsibilities
1. Record and process data related to port operations, including data about ships, cargo, also loading and unloading processes.
2. Carry out the loading and unloading activities, also cargo moving from ships to ports or ports to ships includes heavy equipments operation such as cranes, forklifts, or conveyors for lifting and moving cargo.
3. Check various documents, invoices, and permits required related to cargo shipping for ensure compliance with customs and port regulations.

General Responsibilities
1. Ensure the implementation of an Integrated Management System, including the identification, documentation, and control of risks in the relevant department's work area.
2. Foster and ensure the commitment of every team member to understand and adhere to all applicable Integrated Management System requirements.
3. Be willing to participate in the investigation process of accidents, incidents, or actions that may lead to incidents caused by unsafe actions or unsafe conditions, including providing accurate information and reports based on known facts.
4. Be willing to engage in the information security control process applied to protect the information assets and information processing assets owned and/or managed by the Company from threats to confidentiality, integrity, and availability.
5. Ensure the implementation of ISO 14001:2015, 9001:2015 and ISO 45001:2018

Qualifications

• Minimum Diploma (D3) or Bachelor's Degree (S1) in any field; Business Management, Industrial Engineering, Logistics, or Business Administration is preferred.
• Fresh graduates are welcome to apply; 1–2 years of experience in operations, administration, or supply chain is preferred.
• Proficient in Microsoft Office, particularly Excel (VLOOKUP, Pivot Tables, and data analysis), or Google Workspace.
• Strong understanding of and ability to comply with company Standard Operating Procedures (SOPs).
• Willing to work shifts, weekends, and overtime as required by operational needs.
• Possession of a valid driver's license is an advantage for roles requiring frequent travel.

Join us and help create the future of logistics!