Pharmacy Representative

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

This position is ideal for an energetic sales professional who enjoys building relationships, influencing customer decisions, and making a measurable impact on business growth within the pharmacy channel.

Success in this role requires a highly driven and commercially minded individual with strong communication, negotiation, and relationship-building skills. A high focus on product knowledge and physiology to effectively educate & communicate product benefits and drive recommendations with HCPs and Pharmacy staff, in-line with relevant HALEON Policy & Procedures, and local regulatory & ethical code guidelines.

The ideal candidate should be comfortable working independently, managing a territory, analysing sales opportunities, and consistently delivering against business objectives. A passion for healthcare, customer engagement, and achieving results is essential.

The successful candidate will be responsible to initiate, plan and achieve HALEON Consumer Healthcare’s ambition of becoming one of the most innovative, best performing, and trusted Consumer Healthcare Companies in South and Southern Africa.

This role is responsible for developing and maintaining relationships with independent and corporate pharmacies, identifying business opportunities, and delivering value through customer-focused solutions. The representative acts as a trusted advisor to pharmacy staff, providing product knowledge, category insights, and support that enable customers to better serve patients and consumers.

Scope:

Territory:

• Responsible for net sales budget of territory
• New product launches (innovation) as per performance plan
• Expert Sales Strategy - Drive brand recommendation and build HCP trust
• Annual strategy planning on financial investment customers (Grid Stores)
• Co-ordinate training workshops amongst Pharmacists, Front Shop Assistants and Clinic Sisters
• Instore excellence, including implementation of MSL, TRAX KPIs and Grid Store activation
• To grow our brands ahead of the categories in which we compete
• Use our values and expectations to drive actions and decisions, role models values and expectations
• Embed the four key behaviours to deliver on our “Win as One” strategy to reach 1bn more consumers by 2030 and generate industry leading shareholder returns while delivering better everyday health with humanity. Consumer first, always; Collaborate for impact; Unlock value, at pace; Grow myself & others

Key responsibilities

• Initiate and implement sales strategies to achieve & exceed corporate sales objectives
• Grow our brands ahead of the categories in which we compete
• Detail HCPs in line with the Haleon model and train staff in-store (inclusive of Pharmacists, Pharmacy Assistants, Front shop assistants & Clinic Sisters) during planned Lunch & Learn sessions (<6 per month)
• Compliance with customer relationship management tool (e.g. FSFA, Veeva)
• Effective communication of trained scientific knowledge to drive recommendation and build trust
• Development and implementation of mutually agreed annual Customer Joint Business Plans with key customers
• Co-ordinate the efforts of assigned 3rd Party merchandising agents within Independent Pharmacy, Clicks & Dis-Chem
• Develop strong customer relations within the identified channels to maximise business opportunities and grow the business
• Directly responsible for delivering against assigned sales targets by selling, merchandising, and detailing to agreed segmented & targeted customer base
• Meet coverage criteria of the customer base according to set segmentation and targeting parameters
• Ensure effective area distribution and supply by maintaining adequate stock cover in all customers
• Achieve set sales targets as per business requirement and implement quarterly marketing strategy
• Monitor and analyse sales performance through SSD data
• Negotiate the order to meet demand and expected off-take and pull through of stock
• Negotiate adequate share of shelf (SoS), forward share (in line with market share) to drive consumption
• Generate action plans to correct areas of weakness and capitalise on areas of opportunity
• Identify new business opportunities which will have a positive effect on the region and the company
• Use all available data to maximise sales within each area
• Initiate ideas and concepts that will drive sales
• Meet innovation and business KPIs as per HALEON 3 Objectives +1 Development plan
• In-depth knowledge of products once trained and maintenance of knowledge through quarterly tests (pass mark >90%)
• Understands and abides by HALEON policies and procedures
• Communicates effectively with senior management, peers, marketing and other departments
• Is a respected individual with HALEON customers and staff
• Use our values and expectations to drive actions and decisions, role model values and expectations
• Embed the four key behaviours to deliver on our “Win as One” strategy to reach 1bn more consumers by 2030 and generate industry leading shareholder returns while delivering better everyday health with humanity – Consumer first, always; Collaborate for impact; Unlock value, at pace; Grow myself & others

Qualifications and skills

Required

• Minimum 3 years pharmacy sales experience is required
• Good communication, administrative and interpersonal skills
• Professional selling skills
• Objection Handling
• Product knowledge, Anatomy & Physiology understanding
• Territory & Customer management skills 
• Negotiation skills
• Presentation/communication skills
• Analytical skills - an ability to analyse industry competitors through use of available data
• A thorough knowledge and understanding of Haleon’s corporate policies and procedures

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

 

 

 

 Job Posting End Date

 

 

2026-08-13

 

 

 

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

 

 

 

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

 

 

 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.