Accounts Receivable Collections Specialist

Thornton Tomasetti applies engineering and scientific principles to solve the world’s challenges. An independent organization of creative thinkers and innovative doers collaborating from offices worldwide, our mission is to bring our clients' ideas to life and, in the process, lay the groundwork for a better, more resilient future. We provide support and opportunities to our employees to achieve their full potential and cultivate a rewarding career.

The Role

The Accounts Receivable Collections Specialist will support our Client Services Group by following up on outstanding project receivables for assigned offices and/or practice areas, interacting internally with project managers and communicating externally with clients. You will be a key part of the team using Microsoft Dynamics 365 Finance and Operations. The goal of the role is to achieve accurate and timely work that establishes a centre of excellence within the Client Services Group. We are committed to helping develop our team’s skills and knowledge of accounts receivable in the engineering sector. You’ll work with a diverse group of individuals across the UK and internationally.

Key Responsibilities

• Contact clients by telephone and email to follow up on the status of overdue receivables, including duplicate payments and invoices omitted from payment runs.
• Collaborate with project managers and colleagues in the Client Services Group to resolve issues causing payment delays.
• Research misapplied or unapplied client payments.
• Record comments regarding the status of outstanding balances within the accounts receivable system.
• Generate monthly aged-debt reports for use during monthly accounts receivable status meetings.
• Generate and distribute monthly statements and payment reminders to clients.
• Generate and distribute collection letters to clients as requested by project managers.
• Respond to client requests for copies of open invoices, remittance details, tax documentation and other supporting documents, as appropriate.
• Maintain organised files and proper documentation for internal and audit queries.

Requirements

• Experience in a collections role or a similar position.
• Ability to work independently and demonstrate strong self-motivation and accountability.
• Excellent verbal and written communication skills.
• Advanced proficiency in Microsoft Excel.
• At least three years’ relevant experience.
• A relevant degree, vocational qualification (such as AAT), or equivalent practical experience in finance or accounting.

Thornton Tomasetti is proud to be an equal employment workplace. Individuals seeking employment at Thornton Tomasetti are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

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