- Location
- Torrington, Connecticut, United States · published
- Type
- Full-time
- Department
- Engineering
- Seniority
- Manager
- Source
- Workable
Description
We are only accepting applications through verified recruitment websites listing our job postings (i.e. LinkedIn, Workable, Indeed, etc). Dymax will only contact potential candidates from email addresses in @dymax.com.
About Us
Dymax, part of the Bachmann Chemical & Engineering family of brands is based out of Torrington, Connecticut. Dymax is globally recognized as a pioneer in the development of light-curable adhesives and curing equipment. Today, our expansive portfolio of innovative adhesives, coatings, and maskants are supported by dispense solutions and cutting-edge UV and LED light-curing equipment. Unlike our competitors who supplying standard products, Dymax focuses on the customer experience by tailoring solutions that help customers lower costs, reduce their carbon footprint, improve efficiency, and drive profitability. Our focus on being a customer intimate organization has led us to where we are today: a rapidly expanding force within our industry, an innovative product portfolio, extraordinary employees, and a bright future based on creating quality offerings with a dedication to business growth.
What You Will Get to Do
Lead Application Engineering & Technical Service
- Lead and develop Application Engineering and Technical Service resources, creating a collaborative and high-performing technical organization.
- Establish structured, repeatable approaches for customer investigations, testing, root-cause analysis, and solution development.
- Coordinate technical expertise across Dymax and the broader organization to deliver consistent and effective customer solutions.
- Set clear expectations, assign priorities, and ensure resources are aligned with customer and business needs.
Develop Strong Technical Solutions
- Guide engineers in evaluating applications, troubleshooting technical challenges, and developing clear, defensible recommendations.
- Strengthen laboratory practices through disciplined scientific methods, experimentation, documentation, and analysis.
- Review technical findings and recommendations to ensure conclusions are supported by appropriate testing and sound technical judgment.
- Identify opportunities to standardize successful application methodologies so they can be adopted across regional and global technical teams.
Build and Develop a High-Performing Team
- Recruit, coach, develop, and performance manage Application Engineering and Technical Service team members.
- Build technical capability through hands-on coaching, knowledge sharing, training, and clear performance expectations.
- Foster a culture of curiosity, accountability, collaboration, technical rigor, and continuous improvement.
- Help team members strengthen their ability to translate technical findings into meaningful recommendations for customers and internal stakeholders.
Partner With Customers & Commercial Teams
- Partner with customers, Territory Sales Managers, and channel partners on application design, product evaluation, troubleshooting, and validation testing.
- Support new and existing business opportunities by connecting customer application requirements with Dymax products and technical capabilities.
- Communicate investigation findings, recommendations, risks, and solution alternatives clearly to Sales, Customer Service, R&D, Product Management, Production, and Quality.
- Identify opportunities where technical engagement can expand product utilization, strengthen customer relationships, and support commercial growth.
Expand Technical Knowledge & Capabilities
- Develop and deliver technical training for internal teams, Sales Managers, channel partners, customers, and other stakeholders.
- Strengthen awareness and understanding of Dymax products, application capabilities, dispensing technologies, and curing equipment.
- Monitor industry trends, competitor technologies, and evolving customer applications to identify emerging technical needs and opportunities.
- Use market and customer insights to continuously improve technical guidance, laboratory capabilities, and solution strategies.
Maintain Quality, Safety & Compliance
- Ensure laboratory and application engineering activities follow established scientific, environmental, legal, safety, and compliance requirements.
- Reinforce accurate documentation, responsible laboratory practices, and consistent technical standards.
- Maintain a strong focus on quality while balancing responsiveness to customer and business needs.
What Success Looks Like
- Customers receive timely, technically sound, and actionable application recommendations.
- Root-cause investigations and laboratory testing follow consistent, disciplined, and repeatable methodologies.
- Application Engineering and Technical Service teams demonstrate strong technical capability, accountability, and customer focus.
- Sales and commercial teams have a trusted technical partner who helps advance customer opportunities and solve application challenges.
- Technical knowledge and successful application methodologies are effectively shared across regional and global teams.
- Laboratory practices consistently meet Dymax expectations for quality, safety, compliance, and scientific rigor.