General Manager

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

As a General Manager, you’ll continue our legacy of delivering quality products and big smiles for our customers and teams. You will be the face of Carter’s at two or more stores. You’ll create a warm and compassionate environment for everyone who walks through our doors. As a leader, you’ll coach your teams to reach their potential. You’ll create a diverse and inclusive environment that welcomes all.  

Who We Are:

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, and Skip*Hop brands. We’ve become an industry leader by providing quality - from the clothing we sell to the careers we offer our team. We’ve kept our close-knit warmth since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career means working together, making new connections, and sharing memorable experiences. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

What We Offer – Benefits that Matter:

• Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.
• We provide benefits and perks that make life better, including full and part time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!  Our Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!
• Full-time employees also enjoy paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more!
• You’ll have the chance to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
• Our development programs help you to grow in your current role and beyond. Whether you’re looking to join us for a short while or a long-term career, you will grow at Carter’s.

What You’ll Do:

• Build a talent pipeline though networking and recruiting; develop a succession plan for management positions
• Foster a positive work environment for all employees to collaborate and recognize performance to increase employee engagement
• Maintain operations for two or more store locations
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program in multiple locations
• Build customer loyalty through directing and coaching the teams on the benefits of customer participation in our Loyalty programs
• Grow leaders through providing direction, delegation, and follow up
• Execute Company’s direction on merchandising and operations
• Understand and analyzes Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omni-channel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls in each location

What We’re Looking for:

You have:

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 5 years of retail or related management experience leading direct reports
• A high school diploma or GED

You can:

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for long periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week
• Travel within a 30-mile radius of your current store assignments based on business needs

Carter’s for all

Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s reserves the right to base your position in a different location within a 30-mile radius.