ITS Technology Acquisition and Logistics Technician
Wake Tech Community College
·2 days ago
- Salary
- $47k – $55k/yr
- Location
- Southern Wake Campus, NC, US
- Department
- IT
- Education
- Associate
- Source
- GovernmentJobs
Description
This position provides support for IT procurement and inventory operations across all Wake Tech campuses. The technician assists with processing requisitions, tracking IT equipment, verifying deliveries, and maintaining inventory records. This role focuses on executing established procedures to support the acquisition, distribution, and accountability of college-owned technology resources.To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.
*Assist with processing IT procurement requests for hardware, software, mobile devices, and audiovisual equipment in accordance with established procedures
*Enter and track requisitions in the NC eProcurement system and monitor status updates
*Verify pricing, specifications, and order details before submission
*Coordinate with vendors, Business Services, and ITS staff to support timely processing of orders
*Receive, inspect, and verify IT shipments against purchase orders to ensure accuracy and completeness
*Maintain accurate inventory records for IT equipment, including tagging, logging, and tracking assets
*Assist with periodic inventory audits and reconciliation activities
Assist with the organization and management of surplus or retired equipment in accordance with college procedures
Provide basic technical support for mobile devices, including setup, configuration, and troubleshooting (iOS and Android)
Assist with preparing and deploying standard equipment for faculty and staff
Maintain and organize documentation related to procurement, inventory, and asset management
Support preparation of basic inventory and procurement reports as requested
Assist in verifying invoices and documentation prior to payment processing
Provide customer service support to ITS staff and end users regarding equipment requests and order statusKnowledge, Skills and Abilities
Basic knowledge of procurement procedures and inventory tracking
Ability to follow established policies, procedures, and instructions
Strong attention to detail and organizational skills
Ability to maintain accurate records and documentation
Basic technical knowledge of IT equipment, including computers and mobile devices
Ability to communicate effectively with internal staff and vendors
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Minimum Requirements
Preferences
Associate Degree
One (1) year of experience in inventory, logistics, IT support, or related field
Experience with NC eProcurement system
Experience supporting IT equipment distribution or asset management
Experience working in a higher education environment
*Assist with processing IT procurement requests for hardware, software, mobile devices, and audiovisual equipment in accordance with established procedures
*Enter and track requisitions in the NC eProcurement system and monitor status updates
*Verify pricing, specifications, and order details before submission
*Coordinate with vendors, Business Services, and ITS staff to support timely processing of orders
*Receive, inspect, and verify IT shipments against purchase orders to ensure accuracy and completeness
*Maintain accurate inventory records for IT equipment, including tagging, logging, and tracking assets
*Assist with periodic inventory audits and reconciliation activities
Assist with the organization and management of surplus or retired equipment in accordance with college procedures
Provide basic technical support for mobile devices, including setup, configuration, and troubleshooting (iOS and Android)
Assist with preparing and deploying standard equipment for faculty and staff
Maintain and organize documentation related to procurement, inventory, and asset management
Support preparation of basic inventory and procurement reports as requested
Assist in verifying invoices and documentation prior to payment processing
Provide customer service support to ITS staff and end users regarding equipment requests and order statusKnowledge, Skills and Abilities
Basic knowledge of procurement procedures and inventory tracking
Ability to follow established policies, procedures, and instructions
Strong attention to detail and organizational skills
Ability to maintain accurate records and documentation
Basic technical knowledge of IT equipment, including computers and mobile devices
Ability to communicate effectively with internal staff and vendors
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Minimum Requirements
High School Diploma or Equivalent
Experience in procurement and basic inventory tracking systems
Experience in coordinating project-based efforts specific to IT related projects
Valid driver’s license with an acceptable driving record
Preferences
Associate Degree
One (1) year of experience in inventory, logistics, IT support, or related field
Experience with NC eProcurement system
Experience supporting IT equipment distribution or asset management
Experience working in a higher education environment
Skills
ExceliOSAndroidCustomer ServiceProcurement