Global Account Manager

Purpose of the role:

Represent Euromonitor in working with senior executives at some of the largest, well-known corporations worldwide to drive growth and retention by building credibility and confidence in Euromonitor’s products and services. The Global Account Manager (GAM) will demonstrate that we are the world leader in data analytics and research into markets, industries, economies and consumers. Working from a named list of existing clients, alongside a Client Consultant (CC), who shares the territory, GAMs are expected to expand the value of our current partnerships by further entrenching our data and analysis with new and current users. The focus of the role is to renew and grow the existing contracts of our largest and most established accounts, aiming for more multi-year renewals and securing revenue growth expansion across our service offerings in multiple areas of the company. The role also includes working very closely with the Chicago and London based Global Account Directors (GADs) and other GAMs to foster international account growth.  This will be achieved by being able to retain and grow all Euromonitor’s syndicated systems as well as custom capabilities, identifying relevant client needs that can be met through Passport, our web based global analytics and consumer trend analysis platform, or Custom solutions.

Success is achieved through:

• Renewal of existing contracts across a named set of corporate clients
• Securing year-on-year revenue growth to agreed expectations, working hand in hand with a Client Consultant, and other multidisciplinary teams
• Drive and develop Global Account Strategies and work collaboratively with peers internationally to create large scale global upsell opportunities
• Supporting the North American growth of international accounts

Responsibilities:

·       Understand company organisation, strategy and priorities, uncovering new target groups and locating upsell and securing renewable revenue

·       Devise and execute a strategy for each account in collaboration with the Client Consultant with input from GADs and manager. Mutually agree on plan of action for both own activity and the Client Consultant

·       Execute the global strategy put in place by GAM and GADs on these accounts seconded locally

·       Conduct compelling, thought-provoking client outreach to engage new and existing contacts with Euromonitor content with the goal of identifying leads for further development

·       Onboard new users either face-to-face or via online demos

• Collaborate with Senior Product Specialist team to optimise knowledge and resources
• Work with Marketing team to ensure campaigns are tailored and targeted

·       Provide expert research support to all clients, through detailed understanding of Euromonitor’s product portfolio and research methodology

• Implement high level engagements across accounts to elevate our Research Expertise and increase our stickiness with clients