Manager, Discovery and Litigation Specialist

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.

Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.

Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.

Join us as we go beyond and be part of a team that’s redefining what’s possible.

Manager, Discovery and Litigation Specialist

As a senior member of the Litigation Team, you will manage and own multiple Litigation processes and functions, exercising sound judgment, taking initiative, and driving matters to completion with a high degree of independence and accountability. You will enhance and lead our legal hold and eDiscovery processes. You will also collaborate with legal and non-legal professionals to protect and defend the Company in defensive matters, pursue affirmative matters, respond to escalated subpoenas and consumer complaints, and manage our litigation portfolio.

Responsibilities:

• Lead and manage the legal hold process, ensuring timely and effective communication and compliance with preservation requirements.
• Oversee and coordinate the entire eDiscovery lifecycle, including data collection, processing, review coordination, and production, working closely with internal stakeholders and external vendors.
• Serve as a primary point of contact for outside counsel, providing comprehensive litigation support throughout case management.
• Assist with case preparation, including organizing and managing large volumes of documents and evidence.
• Draft and review legal correspondence, pleadings, discovery requests, and responses under attorney supervision.
• Independently review, investigate, and respond to escalated subpoenas, consumer complaints, and other information requests.
• Maintain litigation databases and document management systems.
• Collaborate cross-functionally with IT, compliance, and business units to ensure smooth execution of litigation and investigation projects.
• Stay current with developments in litigation technology and best practices in eDiscovery.
• Train and mentor other team members on litigation support procedures and technology.

Basic Qualifications  

• Bachelor’s degree.
• 5+ years of paralegal litigation experience, preferably within a large corporate law department or law firm supporting complex litigation.
• Demonstrated experience managing legal hold and eDiscovery processes.
• Strong technical aptitude and advanced proficiency with eDiscovery platforms and legal hold software.
• Excellent written and verbal communication skills.
• Superior organizational skills with an ability to manage multiple priorities and deadlines.
• Ability to communicate effectively with all levels of management.
• Self-starter with ability to work independently and collaboratively in a fast-paced environment.

Preferred:

• ABA approved paralegal certificate. 

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is well positioned to become the world’s most accessible financial services company —transforming lives and communities. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/ 

WORKPLACE OPTION

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week. 

BENEFITS AND OTHER DETAILS 

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few   
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your United States specific benefits include: 

• Medical, Dental, Vision, and Life Insurance 
• Paid Time Off
• Parental Leave 
• Global Adoption Assistance
• 401K Plan

Salary 

The base salary range is $100,000 – $130,000.00 per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.” 

Estimated Job Posting End Date:

10-19-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.