- Location
- US - ENGLEWOOD CENTER (COEGL), United States of America
- Type
- Full-time
- Experience
- 21+ years
- Education
- Bachelor
- Visa
- Not sponsored
- Closing date
- Today
- Source
- Workday
Description
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
This position is responsible for supervising the daily performance of service providers to ensure quality service, improve performance, and maintain compliance with environmental, health and safety requirements. The incumbent encourages sales lead participation through maintaining mutually beneficial customer relationships; responds to customer concerns; uncovers business development opportunities; and creates a customer-focused work environment. The incumbent must be DOT certified and have UPS package Car driving experience in order to develop and maintain effective operational performance with services providers and other hourly employees as needed.
Responsibilities
Manages and works with on road employees to maximize efficiency and ensure that packages are delivered in a safe, timely, and professional manner, this includes using the balanced scorecard and quality improvement process to track performance against goals, facilitating execution of the daily dispatch plan, and completing on-road supervision/audit rides
Maintains operational performance by developing and implementing effective work process plans, troubleshooting service inefficiencies, reviewing work processes and schedules, and monitoring costs to budget
Applies an understanding of policies and procedures to situations and operations in a business area
Participates in the development and implementation of work process plans to maximize center proficiency and achieve business results
Ensures implementation and maintenance of a comprehensive health and safety plan
Conducts risk management and safety compliance audits
Applies knowledge of company structure and operations to resolve problems, make decisions and achieve business objectives
Maintains employee safety training and certifications
Applies workforce planning knowledge to evaluate labor markets and devise strategies to attract talent
Determines employee training needs to produce continuous development plans
Provides feedback and support
Conducts performance evaluations and resolve individual and group performance issues
Supports a collaborative work environment through continuous communication and relationship building
Applies legal, regulatory and safety compliance knowledge to reduce company risk
Assesses, identifies, measures and monitors customer or business needs and trends
Coaches and develops others using career development processes and tools
Key Qualifications
- Bachelor's Degree (or internationally equivalent degree).
- Minimum of three (3) years of UPS experience.
- Be at least 21 years of age.
- Have previous UPS Package Car driving experience.
- Be able to lift up to 70 lbs. (32 kg).
- Be willing and able to work flexible schedules, including varying shifts and up to five days per week.
- Possess working knowledge of Microsoft Office applications, including Word, Excel, Outlook, and Access.
- Be DOT certified or willing to obtain DOT certification, including successfully completing any required physical examination and driving assessment.
- Be currently located in the geographic area of the position or willing to relocate at their own expense.
- Be authorized to work in the United States. UPS does not sponsor employment-based visas for this position.
- Previous supervisory or leadership experience.
- Experience managing delivery, transportation, logistics, or operational teams.
- Strong communication, coaching, and problem-solving skills.
- Experience analyzing operational metrics and driving performance improvements.
- Knowledge of workforce planning, employee development, and performance management practices.
- Demonstrated commitment to safety, compliance, and customer service excellence
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Pay Range:
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,480.00/year to $154,830.00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.Applications for this position must be completed by 11:59 PM (local time) on:Aug 12, 2026
