Slovenian Speaking Customer Support Specialist (Remote in Bulgaria)

Slovenian Speaking Customer Support Specialist (Remote)

Are you an organized, solution-driven communicator fluent in Slovenian? Do you want to balance a rewarding customer support career with your weekends completely free? We are seeking a Slovenian Speaking Customer Support Specialist to join our remote team. In this role, you will assist our Slovenian-speaking customers with inquiries, orders, and general support while enjoying a fixed Monday-to-Friday work schedule.
This is a 100% remote position based in Bulgaria, giving you the flexibility to work from your home office anywhere in the country.

Requirements

• Language Skills: Native or near-native fluency (C1/C2) in Slovenian, alongside strong working proficiency in English (B2 or higher) for internal communications and system tools.
  
• Legal Status: Must be an EU citizen or hold a valid, unrestricted work permit for Bulgaria.
  
• Location & Setup: Currently residing in Bulgaria with a quiet, dedicated home workspace and a reliable, high-speed internet connection.
  
• Please note: No relocation support is provided for this position; candidates must already be based in Bulgaria.
  
• Schedule: Ability to work standard shift hours, Monday through Friday only (no weekends).
  
• Skills: Excellent written and verbal communication, active listening skills, high empathy, and a customer-first attitude.
  
• Experience: Prior experience in customer service, call centers, or e-commerce support is a plus, but candidates with great soft skills and eager to learn are welcome!
  

Responsibilities

• Provide prompt, courteous assistance to Slovenian-speaking customers via phone, email, and live chat.
  
• Resolve inquiries regarding order status, shipping updates, product info, returns, and simple billing questions.
  
• Maintain a consistent, high standard of customer satisfaction during every interaction.
  
• Escalate complex technical or logistical issues to the appropriate internal departments when needed.
  
• Record customer details, feedback, and support ticket resolutions accurately in our CRM database.
  

What We Offer

• Work-Life Balance: A structured Monday–Friday schedule with all weekends off.
  
• 100% Remote Flexibility: Work comfortably from your home anywhere within Bulgaria.
  
• Tech Hardware Provided: Complete equipment package (laptop, extra monitor, headset) shipped directly to your home address.
  
• Competitive Remuneration: Attractive base salary supplemented by monthly performance bonuses and food vouchers.
  
• Comprehensive Benefits: Private medical and dental insurance, employee assistance programs, and wellness support.
  
• Paid Training & Growth: Fully paid initial onboarding training with ongoing skill development and clear internal career pathways.
  

If you are looking for a remote customer support role in Bulgaria that respects your personal time and offers guaranteed free weekends, we would love to hear from you! Submit your CV in English today, and take the next step in your remote career!