Hiring.Camp

Director Of Security Engineering (f/m/d)*

Parloa

·

Mar 16, 2026

Location
Berlin Office; Remotely in Germany · Berlin, Berlin, Germany
Workplace
Remote
Type
Full-time
Department
Engineering
Seniority
Director
Experience
5+ years
Source
Greenhouse

Description

About Parloa

Parloa is on a mission to build an iconic AI platform company, powering Fortune 2000 enterprises with enterprise-grade conversational AI. Our flagship Agent Management Platform (AMP) is already trusted by global leaders like Booking.com, Allianz, and American Express, and we are scaling rapidly to become Europe’s leading engineering organization.

With our ambition to be a top-three vendor in a Gartner Magic Quadrant category and to quadruple annual revenue year-over-year between 2025 and 2028, we are deliberately building an engineering culture modeled after the best in the world—optimized for speed, quality, and innovation.

To succeed at this scale, we are investing in delivery excellence: aligning strategy with execution, strengthening quarterly and capacity planning, and ensuring predictable, high-quality delivery across our roadmap.

The Role

Parloa is building the AI platform that enterprises trust with their most important conversations. That trust starts with security — and we need someone to own it entirely.

As Director of Security, you won't just manage a team. You'll shape how a fast-scaling AI company thinks about security from the ground up: building the strategy, the culture, and the systems that protect our platform, our customers, and the data they entrust to us. You'll lead our SecOps team within Tech Platform, partner across IS&T and Internal IT, and be the person our customers look to when they need confidence that Parloa takes security as seriously as they do.

This is a builder role. If you want to define what security looks like at an AI-native company — not inherit someone else's playbook — this is it.

What You’ll Do

  • Define and execute the product and platform security strategy — building the programs, tooling, and practices that scale with a fast-growing AI platform.
  • Lead and grow the security team — hiring exceptional talent, developing senior leaders, and fostering a culture where security is every engineer's responsibility.
  • Own application security across the SDLC — embedding secure coding practices, SAST/DAST/SCA tooling, threat modeling, and architectural security reviews into engineering workflows, enabling velocity without compromising safety.
  • Design and implement security architectures for cloud-native applications, Kubernetes workloads, and CI/CD pipelines.
  • Build and run the detection and response program — developing threat detection capabilities, tuning alerting and telemetry, and leading incident investigations, containment, and postmortems with technical rigor.
  • Drive cloud security posture across our AWS/GCP infrastructure, covering identity and access, network segmentation, secrets management, and infrastructure-as-code security.
  • Be Parloa's product security voice in customer engagements — fielding security questionnaires, supporting enterprise due diligence, and translating technical posture into customer confidence.
  • Advance AI-specific security practices — securing LLM pipelines, model interactions, prompt injection surfaces, and data handling across the platform.
  • Collaborate with IS&T on shared boundaries — coordinating on incident escalation, identity systems, and compliance requirements where product and corporate security intersect, without duplicating ownership.
  • Establish security metrics that matter — proving that product security posture is measurably improving, not just maintained.

Who You Are

  • 12+ years in security, with at least 5 years leading security teams, ideally in product or application security at a SaaS or platform company.
  • Deep hands-on experience securing cloud-native, containerized environments (AWS/GCP, Kubernetes) — you can still roll up your sleeves when it matters.
  • Strong application security background — you understand secure architecture, common vulnerability classes, and how to shift security left without slowing engineering down.
  • Proven detection & response expertise — you've built or significantly improved SOC/detection capabilities and led incident response in production environments.
  • Effective communicator across audiences — you can translate product security risk into business terms for executives and customers, and dive into technical detail with engineers.
  • Familiarity with compliance frameworks (SOC 2, ISO 27001) as they relate to product security controls — you've contributed to audits and customer security reviews, even if GRC ownership sits elsewhere.
  • Genuine curiosity about AI security — experience securing LLM-based systems is a strong plus, but a sharp instinct for emerging risk is what counts.

Why Join Parloa?

  • Impact at Scale: Define the future of enterprise AI in a market ripe for disruption.
  • Elite Talent Density: Work alongside top-tier engineers, Staff, and Principal leaders in a reverse-pyramid structure optimized for speed and innovation.
  • Culture of Builders: Ownership, autonomy, and fearless iteration are not slogans—they are how we win.
  • Uncapped Growth: Be part of an org growing 4x annually, where career opportunities multiply as fast as our business.
  • Global Ambition: Help establish Parloa as Europe’s most admired engineering organization, competing head-to-head with FAANG and beyond.


WHAT'S IN IT FOR YOU?

  • Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
  • Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
  • Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches.
  • Competitive compensation and equity package.
  • Flexible working hours, 28 vacation days and workation opportunities.
  • Access to a training and development budget for continuous professional growth.
  • Regular team events, game nights, and other social activities.
  • Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks.

 

Your recruiting process at Parloa:

Recruiter video call → Meet your manager → Challenge Task → Expert interview(s) → Meeting the team → Founder interview

 

 

Why Parloa? 

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York.

When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $350 million Series D investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.

Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.


Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

Parloa is an e-verify employer in the USA. Please click here to learn more.

* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Skills

AWSGCPKubernetesCI/CDMachine LearningNLPSOCComplianceCustomer ServiceSOC 2GDPRISO 27001

Similar Jobs

30

Director of Security

Blue Sky Innovators · Reston, VA +1

Today

Director of Security

Salute Inc. · United States, US

2 days ago

Director of Security

La Jolla Country Day School · La Jolla, CA

5 days ago

Director of Security

ACCOR · New York, NY, United States

5 days ago

Director of Security

Hilton Grand Vacations · Honolulu, HI, United States, US · Onsite

6 days ago

Director of Security

Togal AI · United States · Remote

1 week ago

Director of Security

Pura · Pleasant Grove, UT

1 week ago

Director of Security

Securitas · Greenville, SC, United States, US · Onsite

2 weeks ago

Director of Security

Prairie Meadows · Altoona, IA

2 weeks ago

Director of Security

BioRender · Remote

3 weeks ago

Director of Security

Fourseasons · Four Seasons Dominican Republic

3 weeks ago

Director of Security

Fourseasons · Four Seasons San Francisco Private Residences, United States of America

1 month ago

Director of Security

Mandarinoriental · Mandarin Oriental, Sanya, China

1 month ago

Director of Security

Columbia Grammar & Preparatory School · New York, NY

1 month ago

Director of Security

Highland Park United Methodist Church · Dallas, TX

1 month ago

Director of Security

The Strong National Museum of Play · Rochester, NY

1 month ago

Director of Security

EQT Corporation · Canonsburg, PA +1

1 month ago

Director of Security

Highlands College · Birmingham, Alabama

2 months ago

Director of Security

Etix · Morrisville, NC · Remote, Hybrid

2 months ago

Director of Security

Sonesta · Royal Sonesta San Juan, PR, United States of America

2 months ago

Director of Security

Loewshotels · AZ - Tucson - Loews Ventana Canyon, United States of America

3 months ago

Director of Security

Montage · USA - CA - Healdsburg, United States of America

3 months ago

Director of Security

Pcmi · Park Ridge, IL +2 · Remote

3 months ago

Director of Security

Jewish Community Center Of Staten Island · Staten Island, NY

4 months ago

Director of Security

Golden Nugget Danville · Danville, IL

5 months ago

Title Director of Security | Full-Time | CFG Bank Arena

Oak View Group · Baltimore, Maryland, United States

Today

Title Director of Security | Full-Time | CFG Bank Arena

Oak View Group · Baltimore, Maryland, United States

Today

Title Director of Security | Full-Time | CFG Bank Arena

Oak View Group

Today

Title Director of Security | Full Time | Ryan Field at Northwestern University

Oak View Group

Today

Title Director of Security | Full Time | Ryan Field at Northwestern University

Oak View Group · Evanston, Illinois, United States

Today
Remote Director Of Security Engineering (f/m/d)* at Parloa | Hiring.Camp