- Location
- Erie, PA, US
- Type
- Full-time
- Source
- Workstream
Description
At Chick-fil-A, the Front of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time (available minimum 40 hours)
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Employee meals provided with every shift
- Community outreach opportunities
- Team outings and in-store celebrations
- Yearly evaluations with the opportunity for feedback and a raise
- Medical, vision, and dental healthcare
- 401k with up to 3% matching
- Paid time off
Front of House Team Member Responsibilities:
- Smile
- Create and maintain eye contact
- Speak enthusiastically, using "My Pleasure"
- Make emotional connections with guests
- Honor and encourage others to help people be better because of us
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Follow the vision and direction of restaurant leadership
- Other duties as assigned
Qualifications and Requirements:
- Consistency and reliability
- Cheerful and positive attitude
- Thinking of others before yourself
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Self-motivated
- Works well in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 50 lbs on a regular basis
- Have the ability to stand for long periods of time
- Be willing to work outside when asked, during all seasons
- Available minimum 3 opens or closes per week, including Saturdays
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurant is locally owned and operated by Casey Hartley, an independent, franchised Operator who invests in the future of our Team Members and gives back to our community.
