- Location
- Information Technology Services Building, United States of America
- Type
- Full-time
- Source
- Workday
Description
- Bachelor’s degree in a computer-related, business or health-related field, or equivalent experience and/or technical training.
- 3-5 years of computer related or technical experience sufficient to gain exposure to user technical and operational needs for on-line healthcare computer systems, or an equivalent combination of relevant education and/or experience.
- Customer service skills
- Windows Operating System
- Client/server operating system
- Microsoft Office Suite
- Database management software
- Daily system monitoring
- User support/training/workflow support
- Network support
- Modality support
- Management reporting/analyze trends
- Troubleshooting/problem solving
- DICOM/non-DICOM image transfer support
- Function as interface between health and imaging information systems; coordinate application modifications that apply to multiple systems.
- Analyze user computing needs and define functional specifications for software design and modifications to include interviewing users, observing current user environment, evaluating existing systems and applications, determining data input and output specifications and defining and documenting functional requirements for software design.
- Design, code, and maintain databases/applications to support customer/user needs
- Write test plans and coordinate user and internal testing; resolve and re-test identified errors and problems.
- Develop the implementation and installation plans for user department; and coordinate installation.
- Plan and teach user training sessions; make oral and written presentations to project teams and management.
- Write and update user documentation.
- Imaging depart liason with various other departments as needed
- Perform other related duties incidental to the work described herein
