Server

Description

Piesanos Stone Fired Pizza is made up of a team of fun, diverse, and hardworking individuals who live and lead by our “Do it R.I.G.H.T.!” core values. We use these values to achieve our mission of “providing our guests with a GREAT dining experience, from beginning to end,” in a high-performance culture where team members are valued, recognized, and rewarded for results.

If you take pride in delivering exceptional service and creating memorable guest experiences, we would love for you to join our team!

A "Server" is responsible for representing the Company by providing guest service that exhibits professionalism, attention to detail, and the desire to create a welcoming environment while living by our Core Values.

Here are a few examples of what it takes to be successful in the "Server" position with Piesanos Stone Fired Pizza

• Provides highest level of service by adhering to all Company service standards
• Fulfills all job responsibilities in order to contribute to the mission of providing guests with a “great dining experience from beginning to end”
• Serves alcoholic beverages in accordance with Company standards and state alcohol service requirements
• Work directly with other team members and management to ensure all of the guest's needs are fulfilled in a timely manner
• Ensure thorough menu knowledge to assist guests’ with answering questions; including food allergy issues, the daily food and alcohol specials and all food and beverage products currently available.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We invite current and prospective candidates to engage in dialogue regarding accommodation needs.

Requirements

Key Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.

• Arrives to work on time, in full uniform, and ready to own your section. 
• Owns the full guest experience from greet to farewell by executing our Steps of Service.  
• Greets every guest in a warm, enthusiastic, and genuine manner within established service standards. 
• Guides guests through the menu with strong product knowledge, including handling food allergy questions. 
• Takes accurate food and beverage orders and enters them correctly into the POS system. 
• Delivers food and beverages promptly while ensuring accuracy and presentation standards. 
• Maintains awareness of tables and guest needs, providing timely follow-ups and anticipating requests. 
• Practices strong pre-bussing and section control to ensure a clean, organized dining experience. 
• Suggests appetizers, beverages, and add-ons to enhance the guest experience and drive sales. 
• Serves alcoholic beverages in accordance with company policies and state laws (including proper ID verification). 
• Works as part of a team with other servers, hosts, kitchen staff, and management to ensure smooth operations. 
• Completes all side work and end-of-shift responsibilities, leaving the restaurant ready for the next shift. 
• Communicates effectively with management regarding guest feedback, service issues, or long ticket times. 

What We’re Looking For

• A positive attitude and team-first mindset 
• Strong communication and people skills 
• Ability to thrive in a fast-paced environment 
• Attention to detail and sense of urgency 
• Passion for hospitality and creating great guest experiences 
• Willingness to learn and follow structured training and service standards  

Why Join Piesanos?

• High-energy, team-oriented culture 
• Growth opportunities within a growing brand 
• Recognition and reward for performance 
• A place where you can make an impact every shift

Piesanos Stone Fired Pizza is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.