Public Areas Attendant

Description

Title: Public Areas Attendant

Reports to: Public Areas Supervisor

Position Type: Full-time, Non-exempt

Why you'll love it here:

At Los Poblanos, you will discover more than just a job. Join a team that values your contributions, fosters innovation and provides competitive salaries and benefits. Work in one of New Mexico's most inspiring natural and historic settings while taking your career to the next level. Rooted in our mission to preserve this extraordinary property, our core values embrace community, hospitality, empathy, excellence, respect and stewardship—driving an unforgettable guest and employee experience. There are many opportunities to learn, grow and lead with the dynamic teams at our award-winning restaurant, boutique inn, serene spa, stunning event spaces and organic farm. Dive into hand-made artisan products at our production facility and retail locations or go behind the bar at our vibrant tasting rooms in downtown Albuquerque and Santa Fe.

Job Summary:

Under direct supervision of the Facilities Manager and Public Areas Supervisor. Perform the overall custodial functions and cleanliness of Los Poblanos Historic Inn and Organic Farm and related facilities (such as the lobby, employee/public restrooms, event spaces, offices, pool area, etc.) in accordance with management directives. Public Area Attendants must promote a positive image of the property and must be friendly, honest, and pleasant.

Duties & Responsibilities:

• Act as an ambassador and representative for the property, the Village of Los Ranchos, and Albuquerque
• Welcome and acknowledge all guests according to company standards, and anticipate and address guests service needs
• Complete daily, weekly, and quarterly cleaning checklists for all public areas
• Dust and polish furniture, fixtures, thresholds, baseboards, and window frames
• Vacuum and spot clean carpeting, upholstery, and drapery
• Cleans ceiling fixtures through the proper and safe use of a ladder
• Clean and shine all glass and metal surfaces. Interior/exterior
• Empty all materials from trash receptacles. Replace trash bags if used. Remove trash to the dumpster, and recycle boxes as required
• Clean offices as assigned
• Clean public/employee restrooms and stock with supplies
• Complete all restocking and cleaning duties, performing opening and closing side work as instructed
• Responsible for custodial equipment and cleaning of equipment
• Reports equipment repair requirements to the supervisor
• Attend all departmental meetings in person to enhance communication and gain knowledge of products, services, and facilities.
• Follow all safety guidelines to ensure the safety and protection of yourself, your employees, and all guests
• Performs additional duties and responsibilities as necessary or assigned

Essential Job Functions:

• Greet customers, patrons, or visitors
• Operate communications equipment or systems
• Carry toilet items and cleaning supplies using wheeled carts
• Clean facilities or sites. Replenish supplies
• Clean furniture or fixtures
• Clean equipment or supplies
• Clean building walls or flooring
• Move furniture
• Dispose of trash or waste materials
• Store items
• Report maintenance or equipment problems to the appropriate personnel
• Monitor building premises to ensure occupant or visitor safety
• Provide information to coworkers
• Inventory materials or equipment

Requirements

• Housekeeping, Custodial, and Deep Cleaning experience
• Friendly, goal-oriented, and outgoing with great people skills
• Excellent oral communication skills and positive interpersonal skills required
• Energy, enthusiasm, excellent customer service, decision-making, and problem-solving skills
• Appearance must always be clean and professional with a cheerful and courteous demeanor
• Ability to think on your feet and under pressure while maintaining a positive outlook and attention to detail
• Able to train when assigned a new Public Areas Attendant using the buddy system
• Able to work cohesively with co-workers as part of a team
• Must be able to sit, stand, bend, squat, reach, and walk 8 to 10 hours a day
• Lifting cleaning supplies 20-35 pounds, pushing and pulling equipment 20-35 pounds, carrying supplies 20-35 pounds, and being on feet for long periods of time
• Flexibility to work a varied schedule to include AM and PM shifts (depending on business and scheduled events), weekends, and holidays

Preferred:

• Additional language skills (Spanish) would be a distinct advantage and benefit
• Interest in sustainability, food, and New Mexico culture
• Interest in organic farming, agriculture, art, and architecture is a plus

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.