Procurement Support Specialist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a motivated Procurement Support Specialist to join our Global Procurement team.

In this role, you will be responsible for providing Level 1 functional Enterprise Resource Planning (ERP) support and end-to-end operational procedures for the Procure-to-Pay (P2P) business function across multiple global regions.

You will join a collaborative, cross-functional team dedicated to bridging the gap between internal customers, external suppliers, Accounts Payable, and IT technical support to facilitate seamless issue resolution.

What You’ll Do

In this role, you will:

• Functional System Support: Provide Level 1 functional support for the Oracle Cloud Procurement module, assisting internal customers with requisition management, receipt creation, training, and technical error troubleshooting.

• Procure-to-Pay Operations: Manage end-to-end operational workflows across multiple countries, including supplier onboarding, Purchase Order (PO) releases, shipments, and external supplier inquiries regarding POs and payments.

• Financial & Compliance Controls: Lead the supplier bank validation process for North America and perform critical PO maintenance (closures, cancellations, and change orders) with a strong understanding of financial impacts.

• Cross-Functional Collaboration: Partner closely with Accounts Payable to resolve invoice-on-hold situations using 2-way vs. 3-way matching, and manage receipts for past-due invoices under set value thresholds.

• Data Reporting & Analytics: Compile and deliver critical metrics and ad-hoc requisition/PO data reports for Global Procurement leadership and internal stakeholders to drive process improvement.

What You’ll Bring

The ideal candidate will have:

• 3+ years of experience in procurement operations, supply chain, or relatable business experience preferred.

• 3–5 years of hands-on experience with Oracle ERP applications (Oracle EBS R12 and Oracle Cloud).

• Strong knowledge of global Procure-to-Pay (P2P) processes, process workflows, and financial matching scenarios (2-way vs. 3-way matching; catalog vs. non-catalog).

• Bachelor’s degree in a commerce or technology discipline.

• Professional business proficiency in English (both written and spoken) with excellent communication, troubleshooting, and independent problem-solving skills.

• Proven ability to collaborate across functions (Accounts Payable, Accounting, Account to Cash [A2C], Record to Report [R2A], and Fixed Assets) while supporting multiple countries and commodities.

• Proficiency in Google Workspace and a willingness to work flexible shifts as needed.

What We Offer

• Shifts: Flexible shifts as needed to support global regions (North America, Latin America, Europe, and Asia-Pacific).

• Competitive compensation and benefits aligned with experience.

• Flexible work options/alternative work options to support work–life balance.

• Comprehensive health, wellness, and retirement plans.

• Opportunities for continuous learning and professional growth.

Ready to shape the future of global procurement operations? Click apply today to start your journey with Iron Mountain!