Maintenance Manager

Description

Reports To: Director of Facilities

FTE: 1.0

Full or Part-Time: Full-Time

Employment Type: Permanent

FLSA: Salaried Exempt

Salary: $73,000 - $83,000

Position Summary

The Maintenance Manager is a pivotal role responsible for the comprehensive custodial and maintenance management of the organization’s theatres and event spaces. This position demands a proactive and strategic approach to ensure all venues are maintained in pristine, "show-ready" condition at all times. The Maintenance Manager works in close collaboration with Operations Coordinators, Front of House Management, and external contractors to seamlessly coordinate cleaning schedules, maintenance projects, and event preparations. 

Key responsibilities include supervising and managing a diverse team of cleaning personnel, overseeing exterior landscaping and snow removal services, and ensuring the functionality and aesthetic upkeep of marquee signage and lighting. The role requires a high level of leadership, effective communication, and exceptional organizational skills to prioritize and balance multiple tasks concurrently.  

The Maintenance Manager will also be instrumental in identifying and recommending capital improvements and equipment purchases, contributing to the continuous enhancement of the organization’s facilities. In addition to technical expertise, the Maintenance Manager must be a collaborative team player, capable of fostering a positive and productive work environment. This role is essential in supporting the organization’s commitment to providing exceptional experiences for audiences and performers alike. 

Responsibilities

Maintenance and Cleanliness (50%) 

· Maintain the cleanliness and functionality of theatres by training staff in proper cleaning techniques and product usage

· Order and manage inventory levels of cleaning supplies and paper products, adhering to budget constraints

· Oversee the maintenance of marquee signage and lighting, ensuring timely installations and repairs

· Identify and recommend capital improvements and equipment purchases to the Director of Facilities

Event and Facility Coordination (20%) 

· Coordinate work schedules and projects with Operations Coordinators to ensure seamless event preparation. 

· Maintain exterior landscaping and manage snow removal services to ensure safe walking surfaces

· Promptly report equipment needs and necessary repairs to the Director of Facilities

· Perform other duties as assigned to support the overall maintenance and operational needs of the organization

Supervision and Staffing (20%) 

· Hire, train, supervise, and schedule cleaning personnel to ensure adequate coverage for routine cleaning and events

· Collaborate closely with event and overnight cleaning contractors to ensure proper staffing for events, scheduling overnight cleaning, and maintaining high work standards

Subcontractor Management (10%) 

· Regularly inspect and manage the performance of subcontractors to ensure high-quality service delivery

Requirements

Required Qualifications

· High school diploma or equivalent required; associate or bachelor's degree in facilities management, business administration, or a related field desired

· Minimum of five (5) years of experience in custodial or facilities management, with at least 2 years in a supervisory role

· Evening and weekend availability

· Strong leadership, team management, and collaboration skills

· Excellent communication and interpersonal skills 

· Ability to prioritize tasks and manage multiple projects simultaneously

· Familiarity with Microsoft Office Suite and maintenance management software

Physical Requirements

· Due to the nature of our work, employees may be required to work some non-traditional business hours including evenings, weekends, and holidays

· Ability to lift up to twenty-five (25) pounds

· Ability to stand for extended periods of time while navigating multiple levels and areas within a venue

· Reasonable accommodations may be made to enable individuals with disabilities to perform the assigned and essential functions

Benefits and Perks

· This position is eligible to participate in employer-sponsored benefits (Medical, Dental, Vision, and other ancillary benefits)

· Parking stipend

· Vacation and Sick Time and other paid time off plans

· Retirement benefits

Disclaimer: The above statements describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required. 

Hennepin Arts is committed to hiring staff who reflect the diversity of the Minnesota communities we serve. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and we encourage you to apply, even if you don’t believe you meet every one of our qualifications described. We are committed to recruiting and engaging individuals without regard to disability, gender, race, religion, or sexual orientation. We are committed to equity and are particularly interested in receiving applications from a broad spectrum of individuals. 

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Employment is contingent on passing a pre-employment background check. Your written consent will be obtained prior to a background check being performed.