Director, Solutions Engineering - UK&I

Riverbed. Empower the Experience

Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com

 

 

Position

Title: Director, Solutions Engineering - UK&I

Location: Hybrid - London

Technology Specialization: Observability

 

The Director, Solutions Engineering is a strategic, customer-centric technology leader responsible for driving the pre-sales technical vision, growth, and performance of our Solutions Engineering (SE) organization across the UK&I region.

 

In this first-line leadership role, you will build and scale high-performing SE teams that evangelize the Riverbed Platform. You will also partner closely with Sales, Product, Engineering, and other cross-functional teams to accelerate revenue growth, improve win rates, and refine our overall technical strategy.

What you will do

• Lead, mentor, and develop a Solutions Engineering team across the UK&I region.
• Foster a culture of accountability, innovation, technical excellence, and customer empathy.
• Build and execute a long-term technical sales strategy aligned with Go-To-Market (GTM), Product, and regional Sales leadership.
• Partner with Sales to drive new business, expansion, and renewals across multiple segments.
• Own key performance metrics, including win rates, pipeline influence, technical validation cycles (POCs, pilots), and SE capacity planning.
• Collaborate with Marketing and Enablement to deliver world-class demos, architectures, reference materials, and technical content.
• Represent the Solutions Engineering organization in business planning, forecasting, and regional leadership reviews.
• Establish and scale processes for POCs, customer workshops, architecture reviews, and technical evaluations.

What makes you an ideal candidate

• Ten or more years of experience in technical, customer-facing roles (e.g., Solutions Engineering, Sales Engineering, Architecture, or equivalent).
• Five or more years of experience leading technical sellers in a scaling technology company.
• Deep expertise in one or more of the following areas: AIOps, Digital Employee Experience (DEX), Cloud Observability, Network Observability, Infrastructure Observability, and/or Application Observability.
• Demonstrated success partnering with enterprise Sales organizations to drive significant revenue growth.
• Experience operating in a fast-paced, competitive SaaS environment.
• Executive presence with strong communication and storytelling capabilities.
• Strategic thinker with the ability to balance long-term planning and hands-on execution.

What we offer

Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.  

 

Benefits & Perks vary by Country. 

About Riverbed

With a 20-year history of innovation, Riverbed is agile and proven—and we continue to disrupt the market with differentiated solutions that help customers deliver secure, seamless digital experiences and accelerate enterprise performance. We are relentlessly customer-first: we listen, learn, and act with urgency to solve real problems and earn trust every day. We pair bold ideas with operational efficiency, simplifying how we work, focusing on what matters most, and delivering with quality and speed. Fueled by a will to win, we set ambitious goals, hold ourselves accountable, and raise the bar through measurable outcomes. At the center of it all are our people—bringing our best selves to work with a shared commitment to excellence, transparency, and open communication. We strive to be an inclusive, fair, and enjoyable workplace where respect and wellbeing are prioritized. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together and drives high-impact success.

 

Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.

 

Check us out on:www.riverbed.com@LifeAtRiverbed

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