- Location
- Charlottetown, Prince Edward Island · Halifax, Nova Scotia · New Brunswick · Newfoundland & Labrador · Nova Scotia · Ontario
- Workplace
- Remote
- Type
- Full-time
- Department
- Product
- Source
- Lever
Description
The Company
2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆
SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.
Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.
Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.
We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.
Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
Join our award-winning team in transforming an essential industry that powers communities across the Americas.
Position Overview
We’re looking for a Senior UX Designer to join our remote-first team at SpryPoint. Reporting to UX Manager Antonella Espinoza, you’ll lead design for SpryCIS - our enterprise utility billing and customer information system - owning a set of squads and working in triads with product owners and engineers to deliver intuitive user experiences.
Design is still finding its place on the SpryCIS team, but the appetite is real, and the seat is yours. You’ll be expected to lead: within your triads, with your stakeholders, and in showing the team what’s possible when designers are in the room shaping solutions from the start.
Skills
FigmaUX DesignPrototypingCustomer Service
