Winter 2027 - Learning and Development Coordinator - Yellowstone National Park

Overview

 

 

 

Discover the magic of Yellowstone's winter season!

 

Love snow, magical scenery, and fewer crowds? Join us at Yellowstone National Park this winter! Live. Work. Explore. in the serene wonderland with a tight-knit employee community, enjoy unique activities like skiing and snowshoeing, and provide warm hospitality to our guests. We're hiring Learning and Development Coordinator at Mammoth Hot Springs. Experience the "secret season" of Yellowstone – an unforgettable winter adventure awaits!

 

Job Summary:

The YNP Learning and Development team is committed to connecting all team members with knowledge, people, and opportunities that support continuous development and enhance the employee experience. We support a parkwide learning ecosystem that includes subject matter experts, technology, and team members like you who embrace a growth mindset and invest in our collective success.

 

 

The Details:Position Type: SeasonalSeason Dates: 1/12/2027-9/25/2027Pay: $19.75/hrSchedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

 

Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

 

Life in Yellowstone:

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided 
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• No Wyoming state taxes deducted from your paycheck
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

Perks:

• Free Yellowstone National Park pass
• Employee Recreation Program (photo contest, gear rentals, seminars, ski trips, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Employee discounts at local gateway communities
• 100+ miles of cross-country ski trails (both groomed and skier tracked)
• Outdoor ice skating rinks
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Perform administrative functions to ensure timely and accurate employee training, scheduling, and reporting.
• Identify key indicators of learning transfer using assessment and survey data throughout the season to identify areas of opportunity & success.
• Communicate clearly with L&D team and stakeholders to provide information about assigned trainers, course schedules and locations. Maintain the public calendar.
• Monitor completion records and attendance records for ILT sessions in L3.
• Manage reports for all seasonal arrivals; schedule and communicate training activities.
• Create and update instructional materials, surveys, assessments, and presentations.
• Systematically audit public documents and SOPs to ensure accuracy and branding.
• Coordinate and monitor employee compliance training, communications, and reports.
• Maintain courses in L3; upload, audit and update as needed.
• Coordinate supply ordering and training space bookings for L&D department.
• Respond to L3 questions and L&D requests as the admin for support tickets and emails.
• Provide production and co-facilitation support for virtual learning using MS Teams.
• Assist with special projects as requested by the manager and Director.
• Manage storage, tracking, check-out, and delivery of L&D technology equipment, helping to troubleshoot issues with connectivity, passwords, and other issues.
• Adhere to all company and departmental policies and procedures.
• Other duties as assigned.

Qualifications

• Effective communication skills: verbal and written.
• Project and data management skills.
• Strong attention to detail.
• Ability to communicate positively and effectively both verbally and in writing.
• Outstanding organizational skills and ability to work with little supervision.
• Expert knowledge of Microsoft 360 Suite and LMS.
• Advanced copy editing and technical writing skills.

 

Preferred Qualifications (if applicable):

• Knowledge of Company policies and procedures helpful.
• Proficiency in Smartsheet, Articulate Rise, Survey Monkey and other authoring tools a plus.
• Familiarity with Copilot and Smartsheet strongly preferred.

Physical Requirements include:

 

• Must be able to stand for variable amounts of time, approximately 8 hours.
• Must be able to walk for extended periods of time.
• Must be able to lift and carry a minimum of 20 pounds.
• Must have a valid driver’s license and be able to travel to locations across the park.

 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.