Brazilian Portuguese-Speaking Customer Support Advisor

Location: São Paulo, Brazil (On-site)

Salary: R$2,200 gross/month

About the Role

We are looking for a Brazilian Portuguese-speaking Customer Support Advisor to join a dynamic customer service team in São Paulo, Brazil. In this on-site role, you will provide high-quality support to customers, ensuring an excellent customer experience while working in a fast-paced and collaborative environment.

Key Responsibilities

• Provide customer support via phone, email, and chat.
• Respond to customer inquiries professionally and efficiently.
• Resolve account, product, and service-related issues.
• Escalate complex cases when necessary.
• Accurately document customer interactions in internal systems.
• Meet quality and performance targets.
• Deliver outstanding customer service and maintain high customer satisfaction.

Requirements

• Native or fluent Brazilian Portuguese.
• Previous customer service experience is an advantage.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities.
• Comfortable using computer systems and digital tools.
• Customer-oriented with a positive and professional attitude.
• Ability to work rotating shifts.

What We Offer

• Salary: R$2,200 gross/month.
• Paid training.
• Career development opportunities.
• Supportive and multicultural work environment.
• Full-time, on-site employment in São Paulo.

Work Schedule

• Full-time.
• Rotating shifts.
• On-site in São Paulo, Brazil.

If you are passionate about customer service and fluent in Brazilian Portuguese, we'd love to hear from you!

Apply by sending your CV to: [email protected]