Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Job Title: Senior Analyst, General Accounting

Reports to: General Accounting Assistant Manager

Location: Philippines

Summary:

The Senior Analyst will support the global General Accounting activities as an individual contributor. The role will be responsible for preparing complex journal entries and reviewing journal entries prepared by analysts to ensure accuracy, completeness, and compliance with accounting policies.

The Senior Analyst will also support month-end close activities, account analysis, reconciliation, automation and process improvements. The position is expected to provide technical guidance to analysts.

Cash and Intercompany

• Prepare and review cash and intercompany-related journal entries, and other related month-end close activities.

• Coordinate with regional teams and stakeholders to resolve cash and intercompany issues on time.

• Prepare cash and intercompany reports and analysis as needed.

Fixed Assets Accounting

• Support the end-to-end fixed asset lifecycle: acquisition, capitalization, depreciation, transfer, intercompany, and disposal.

• Ensure compliance with capitalization policies, useful life standards, and asset/spend category tagging guidelines.

• Prepare and review fixed asset-related journal entries, reconciliations, reports, and analysis.

• Support review of invoices with fixed asset spend category tagging and correct classification.

• Support timely and accurate month-end closing of fixed asset sub-ledgers.

Prepayments

• Support recognition and amortization of prepayments.

• Ensure proper classification, monitoring, and reconciliation of prepaid accounts.

• Prepare and review prepayment-related journal entries, reports, and analysis.

• Support timely and accurate month-end closing of prepayment accounts.

Controls, Compliance and Process Improvement

• Support internal control procedures related to cash, intercompany, fixed assets, and prepayments.

• Support audit and SOX documentation requirements.

• Identify reconciling items, control gaps, and process issues, and recommend action plans.

• Drive process standardization, improvements and automation to increase efficiency and reduce manual work.

• Participate in system, automation, and reporting improvement initiatives.

Qualifications

• Education: Bachelor's degree in Accountancy. CPA preferred.

• Experience: 5 to 8 years of relevant experience in general accounting with exposure to Cash, Intercompany, Fixed Assets and Prepayments.

• Regional Exposure: Experience working with international entities, especially APAC, EMEA, and North America.

Requirements

• Strong accounting background and knowledge of IFRS and/or US GAAP.

• Proficient in Microsoft Office applications, with advanced Excel skills.

• Experience in Workday is an advantage; Blackline and Gappify experience is a plus.

• Strong critical thinking, analytical, and problem-solving skills with keen attention to detail.

• Strong reporting, analysis, reconciliation, and problem-solving skills.

• Keen attention to details and ability to manage multiple priorities.

• Excellent verbal and written communication skills.

• Demonstrates growth mindset, relationship-building skills, and ability to work effectively with stakeholders across APAC, EMEA, and North America.

AI / Automation Requirements

• Comfortable using approved AI tools to improve analysis, documentation, reporting, and process review.

• Able to identify manual or repetitive accounting tasks that can be improved through automation or AI-assisted solutions.

• Can prepare clear prompts, review AI-generated outputs, and validate results before use.

• Understands the need to protect confidential company data when using AI or automation tools.

#LI-Hybrid

#LI-PR1

Working at Genesys

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
• Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

• Our Talent Acquisition team reviews your application with the hiring team.

• A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.


• Next, you'll meet the hiring manager and other members of the interview team.

• We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

• After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

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Employee Referral

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About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.