- Salary
- $21+
- Location
- US - Andover, MA - 1 Burtt Road - Pfizer, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- Operations
- Education
- High School
- Source
- Workday
Description
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job Description
Compensation: $21.50/HR
Shift: 8:00am - 4:30pm (Monday - Friday)
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
Discover Impactful Work:
Join our dedicated team in Unity Lab Services as a Lab Support Specialist, where we provide seamless support tailored to our customers' unique needs. We’re seeking an organized individual to handle lab support operations including gas/dry ice delivery and inventory management. You'll be the primary point of contact for lab personnel, ensuring compliance and efficiency in all support activities.
A day in the Life:
Collect used labware/materials from various labs and ensure dedicated points of use are fully restocked
Handle gas, and dry ice management, ensuring a consistent supply and safe storage of these materials.
Partner with clients to understand their labware and material needs, providing timely support and ensuring stock availability
Follow well-defined procedures as outlined by Best Practices, SOPs & Work Instructions
Maintain accurate records of inventory and support activities.
Receive and inspect shipments, scan and store items, and maintain cycle counts to guarantee up-to-date inventory records
Own customer interactions—respond via email (our primary channel), follow up by phone, and assist internal partners to resolve questions and build trust
May perform other duties as assigned by management.
Keys to Success:
Education
- High school diploma or equivalent required.
Experience
- 1–2 years of customer-facing, retail stocking, warehouse, or inventory-control experience preferred
Knowledge, Skills, Abilities
- Confident using RF handheld scanners or mobile scanning apps and basic Microsoft Office tools
- Excellent verbal and written English communication skills—especially via email—and a friendly, solution-focused approach
- A self-starter who thrives with detail, accountability, and teamwork
Physical Requirements / Work Environment
- The role primarily involves working independently at customer sites, which may include areas with chemical-based allergens like penicillin and tetracycline.
- Personal protective equipment, such as lab coats, coveralls, facemasks, and steel-toe shoes, is often required.
- The position requires regular lifting of 30-40 lbs (up to 50 lbs occasionally) and using equipment like pushcarts and forklifts to move up to 100 lbs.
- Standing, walking, and manual material handling are frequent activities, sometimes in varied temperature environments.
- Overtime work may also be necessary.
As a condition of your employment with Thermo Fisher Scientific, you must successfully complete and satisfy Thermo Fisher’s pre-employment screening (including background check and drug test) and any customer-mandated screening, credentialing, or badging requirements. Customer requirements may differ from or exceed Thermo Fisher’s criteria.
Benefits
We offer comprehensive healthcare, paid Holidays, tuition reimbursement, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Compensation and Benefits
The hourly pay range estimated for this position based in Massachusetts is $21.00–$21.75.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
