- Location
- RAHWAY, NJ, US
- Type
- Full-time
- Department
- Operations
- Seniority
- Senior
- Experience
- 10+ years
- Education
- Bachelor
- Closing date
- Today
- Source
- iCIMS
Description
Role Overview
Sodexo is seeking a Senior Manager, Operational Excellence to support a large, global Corporate Services account based out of Rahway, NJ. This remote leadership role is responsible for driving operational excellence strategies that enhance service delivery, standardize processes, and improve performance across a complex, multi-region Integrated Facilities Management (IFM) portfolio. The Senior Manager will lead continuous improvement initiatives, optimize operational processes, and leverage data-driven insights to deliver measurable business outcomes while supporting client and organizational objectives. This position partners closely with account leadership, cross-functional teams, and client stakeholders to ensure operational consistency, governance, and innovation across all service lines. The ideal candidate is a strategic, results-oriented leader with a passion for continuous improvement, operational transformation, and developing high-performing teams. This role requires approximately 30–40% travel to support global operations and key client engagements.
Corporate Services
Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.
What You'll Do
- Lead the operational excellence strategy across a global Corporate Services account, driving process standardization, continuous improvement, and operational performance.
- Oversee operational governance, KPI reporting, and data integrity while translating business insights into actionable recommendations for account leadership and client stakeholders.
- Manage cross-functional improvement initiatives from concept through implementation, ensuring sustainable adoption into day-to-day operations.
- Partner with technology, operations, and functional leaders to optimize digital solutions, reporting capabilities, and operational processes that improve efficiency and service delivery.
- Coach and develop geographically dispersed teams while fostering a culture of accountability, innovation, collaboration, and operational excellence.
- Build strong relationships with senior client stakeholders and internal leadership to align strategic priorities, improve contractual performance, and support long-term business growth.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- Bachelor's degree or equivalent experience, with formal project management or continuous improvement certification (PMP, PRINCE2, Agile, Lean Six Sigma, or similar) preferred.
- 10+ years of experience leading operational excellence, transformation, continuous improvement, or business optimization initiatives within large, complex organizations.
- Demonstrated success driving process improvement, operational standardization, KPI performance, and measurable business results across multi-site or global environments.
- Strong analytical and business acumen with experience leveraging data, dashboards, and reporting tools to influence operational and strategic decisions.
- Proven ability to lead cross-functional teams, manage executive-level stakeholders, and communicate effectively across diverse global organizations.
- Willingness to travel approximately 30–40% to support client locations, operational initiatives, and leadership meetings.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement: Bachelor’s Degree or equivalent experienceMinimum Functional Experience: 5 years
