Assistant Director, Library Administration and Operations (Library Development & Engagement)

Nanyang Technological University, Singapore (NTU Singapore) is a leading research-intensive university known for its strong focus on innovation, interdisciplinary learning, and creating meaningful impact through education and research.

The Student and Academic Services Department (SASD) plays an important role in supporting students across their academic journey, from admission and matriculation to graduation and beyond the classroom. Working closely with schools, colleges, and other partners across the University, SASD helps to create a seamless, enriching, and student-centred experience at NTU.

Within this broader mission, NTU Libraries, under the Office of Information, Knowledge and Library Services (OIKLS), provide essential learning, research, and collaborative environments that support the University community. We are seeking an experienced library professional to lead library development, engagement and partnership initiatives that strengthen service delivery, organisational capabilities and collaboration across NTU and the wider professional community.

Key Responsibilities

• Lead the development, implementation and evaluation of initiatives that enhance library services, collections, processes, programmes and organisational capabilities.
• Build and sustain relationships with NTU administrative and professional service units, identify emerging organisational needs, and lead OIKLS participation in assigned cross-University initiatives.
• Develop and oversee partnerships with libraries, professional associations, higher education institutions and other external organisations in Singapore and the region, including exchanges, visits, joint programmes and professional networking.
• Partner people managers and subject experts to identify staff learning needs and development opportunities, lead assigned job-role and job-description reviews, and evaluate staff development initiatives.
• Lead the planning, coordination and monitoring of multiple concurrent programmes and projects, managing scope, resources, risks, dependencies, stakeholder expectations, evaluation and reporting.
• Supervise and develop assigned staff, provide direction and quality oversight to project teams, and foster collaboration and knowledge sharing across teams and initiatives.

Requirements

• Bachelor’s degree in any discipline. A master’s degree in library and information science or equivalent is advantageous.
• At least 10 years of professional experience in library, knowledge and information work, including senior management experience, and at least five years of experience as a people manager mentoring and coaching team members.
• Demonstrated experience leading complex projects, programmes or initiatives, engaging senior stakeholders and working across organisational boundaries.
• Knowledge of academic library operations and emerging developments in higher education and the information profession, together with project and programme management, partnership building, service improvement, performance measurement and evaluation practices.
• Strong leadership, people management, interpersonal, collaboration and communication skills, with a strong service orientation.
• Good planning, organisational, project management, analytical and creative problem-solving skills, with the ability to adapt and thrive in complex, ambiguous and rapidly changing environments.
• Curiosity, wide interests and initiative to acquire new knowledge and skills, with an interest in and capacity for conducting research.

At NTU, you will join a collaborative and forward-looking university environment committed to continuous learning, innovation, and service excellence. This role offers the opportunity to work across diverse library settings, partner stakeholders across the University, and contribute to improvements that have meaningful and visible impact on the campus community.

We regret to inform that only shortlisted candidates will be notified.

Hiring Institution: NTU