Site Manager

Your Role:
Manage and oversee all day-to-day operations of a Feed My Starving Children (FMSC) packing site, ensuring operational excellence across food production and packing, volunteer engagement, fundraising, revenue generation, warehousing, retail operations, facility management, and regulatory compliance. Deliver an exceptional volunteer experience that strengthens mission impact and community engagement. Lead, develop, and inspire large teams of full-time and part-time staff, fostering a culture of accountability, collaboration, and high performance. Consistently meet or exceed production, engagement, and fundraising goals while maintaining the highest standards of food safety, product quality, and workplace safety compliance.

Pay, Schedule, & Benefits:

• This is a full-time, exempt (salaried) position. Typical work schedule is M-F business hours, with some evening/weekend hours required.
• The anticipated starting pay range is $80,000 - $82,000. This compensation range considers a number of factors, including a candidate's qualifications, skills, competencies and experiences, as well as internal equity.
• Benefits include health insurance, 401(k) with employer match, PTO, FSA, dental, vision, and more. Detailed benefit information can be found here: https://www.fmsc.org/about-us/careers/fmsc-benefits

What You’ll Do:

• Lead strategies to achieve site-level goals and initiatives through staff engagement, leadership development, and operational excellence. Oversee and manage tactical operations in warehousing, food production, Marketplace sales, fundraising, volunteer recruitment and engagement, staff appreciation, and other site activities. Utilize KPIs to evaluate performance, identify growth opportunities, and celebrate achievements.
• Hire, train, supervise, and manage performance of site personnel. Effectively communicate information across shifts, facilitate meetings, mentor the Assistant Site Manager. Guide and coach staff in meeting site objectives.
• Participate as a member of the site management leadership team. Collaborate on strategic projects and process improvements that impact site operations nationwide.
• Collaborate with interdepartmental teams including Logistics, Supply Chain, Development, Marketing, Accounting, HR, IT, and others, on large-scale projects and initiatives. Occasionally serve on cross-functional project teams.
• Respond to daily and seasonal changes in production, volunteer recruitment, staffing, compliance requirements, donations, and other operational needs. Troubleshoot issues, develop solutions, and communicate and delegate action plans.
• Oversee adherence to food safety, food quality, and workplace safety policies and procedures. Maintain OSHA and FDA compliance (full Food Manager Safety Certification training provided).
• Manage vendor relationships and partner with Project Manager on facility projects and lease agreement compliance. Direct facility maintenance, adhere to lease agreements, and uphold FMSC’s Due Diligence process.
• Oversee administrative functions, including ordering supplies, completing bank deposits, communicating with the public, and other duties.
• Manage site budget and complete required production, safety, and inventory tracking and reporting.
• Occasionally perform the duties of direct reports (during high-volume seasons, low staffing seasons, etc.). Act as a Volunteer Program Facilitator, perform warehouse tasks including cleaning and other duties.
• Serve as a subject matter expert in leadership focus areas, providing strategic direction, coaching, and support, and attending monthly focus area meetings as needed. 
• Perform other duties as assigned.

Your Qualifications:

• Commitment to support, promote, and authentically communicate FMSC’s Christian mission and goals.
• Minimum of a bachelor’s degree, 5 years of related work experience, and 2 years of supervisory experience required. In lieu of degree, relevant work experience will be considered.
• Strong leadership, analysis, assertive delegation, and problem-solving abilities.
• Strong change management, adaptability and decision-making skills. Able to lead with energy, passion, and urgency.
• Strong interpersonal communication, public speaking, customer service, and writing skills.
• Able to prioritize, manage multiple tasks, and meet deadlines in fast-paced environment.
• Excellent organizational skills with high level of attention to detail, accuracy, and follow-through.
• Respect volunteers of all ages, religious beliefs, ethnicities, and types (ex. special needs, court-ordered).
• Able to maintain energy and stamina with nearly continual standing and walking.
• Able to push, pull, lift 30-50 lbs. repeatedly, bend, twist, and use hand tools like scissors.
• Able to tolerate consistent exposure to soy (an allergen).

Your Team:

• Work location is Coppell, TX.
• Reports to Regional Manufacturing Manager.

FMSC is an equal opportunity employer, and we consider all qualified applicants for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, or any other status protected by law. See the federal Equal Employment Opportunity Commission’s “Know Your Rights” poster. Learn more about diversity, equity, and inclusion at FMSC - https://www.fmsc.org/about-us/values.

FMSC is an E-Verify employer. See the federal “E-Verify Participation” poster, and the “Right to Work” poster for more information.