Everything we do is underscored by a why — and that why is one another.

Location:

Truyu Aesthetic Center 3165 Demers Ave Grand Forks, ND 58201

Pay Range: $29.19 - $43.79

Summary:

The Phone Nurse manages phone calls for the providers, following through with the patient needs identified in the telephone call. The Phone Nurse follows up with clients, making recommendations and assisting with the clients needs.

Position will be located at Truyu Aesthetic Center.
Hours: Monday-Friday, 8:00 AM - 5:00 PM

Pay Range:

Dependent on level
RN I $29.19 - $43.79
RN II: $30.65 - $45.98
RN III: $32.19 - $48.28

Summary:

Altru’s RN career ladder empowers RNs to manage their career growth and pay. This structure values experience, education, and engagement, providing opportunities for advancement and greater responsibilities. The requirements of each level are listed here.

RN I
• ASN

RN II
• 6 years or more of RN experience with an ASN/ADN degree OR,
• 3 years or more of RN experience with a Bachelor of Science in Nursing (BSN)
• BSN

RN III
• 12 years or more of RN experience with an ASN/ADN OR,
• 6 years or more of RN experience with a BSN OR,
• Masters/Doctorate of Nursing

Essential Job Functions:

• Answers telephone, routes calls and takes accurate and complete phone messages for the providers and relays information in a prompt manner.

• Makes call-backs, as appropriate, to follow-up on compliance with telephone triage recommendations. Identifies unmet customer needs and recommends improvements or enhancements to meet those needs.

• Documents health-related intervention, recommendations, authorized medication refills and the instructions necessary for all calls and completes all documentation in EMR.

• Assures lab work, tests, and procedures are scheduled appropriately.

• Completes patient referral forms and pre-authorization process as needed.

• Notifies Manager of any potential problems in regard to patient complaints, unsatisfactory outcomes, special needs or request. Makes call-backs, as appropriate, to follow-up on compliance with telephone triage recommendations.

• Identifies high risk situations and takes appropriate action according to standard operating procedure.

• Performs other duties as assigned or needed to meet the needs of the department/organization.

Certifications

• Registered Nurse | North Dakota Board of Nursing (NDBON) or Compact State Agreement | Prior to Start Date | HR Primary Sources

• Registered Nurse | Minnesota Board of Nursing | Within 12 Months of Start Date | HR Primary Sources

Language Requirements:

This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.

Physical Demands :

• Sit: Frequently (34-66%)

• Stand: Occasionally (5-33%)

• Walk: Occasionally (5-33%)

• Stoop/Bend: Occasionally (5-33%)

• Reach: Frequently (34-66%)

• Crawl: Not Applicable

• Squat/Crouch/Kneel: Occasionally (5-33%)

• Twist: Rarely (1-4%)

• Handle/Finger/Feel: Continuously (67-100%)

• See: Continuously (67-100%)

• Hear: Continuously (67-100%)

Weight Demands:

• Lift -Floor to Waist Level: Sedentary (<10 pounds)

• Carry: Sedentary (<10 pounds)

• Push/Pull: Sedentary (<10 pounds)

• Slide/Transfer: Not Applicable

Working Conditions:

• Indoor: Continuously (67-100%)

• Outdoor: Not Applicable

• Extreme Temperature: Not Applicable

Driving Requirement Definitions:

• Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
• Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
• Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
• Infrequent Drivers: Persons who are generally not expected to drive.

Driving Requirement for this position:

Infrequent Driver

Reference ID: R8435

Making a real difference. For one another.

To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.

At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.

Join our team and be a part of a small community with a big heart.

Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)