- Salary
- $85k – $100k/yr
- Location
- Remote
- Workplace
- Remote
- Type
- Full-time
- Department
- Consumer Banking Division
- Experience
- 2+ years
- Education
- Bachelor
- Source
- Lever
Description
COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. Forbright is committed to exceptional client service by providing seamless, innovative personal banking services to depositors and creative financing solutions to visionary middle market businesses and investors in healthcare, technology, financial services, real estate, and other industries.
COMPANY CULTURE: We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.
COMPANY MISSION: We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a brighter future.
JOB SUMMARY: The Product Analyst supports the development, implementation, optimization, and ongoing management of Forbright Bank's digital banking products, promotions, and customer experiences. This role works across Product, Operations, Marketing, Compliance, Technology, Customer Care, and external partners to translate business needs and customer insights into well-defined, executable solutions. The Product Analyst manages promotional initiatives through the full lifecycle, researches operational exceptions, analyzes Voice of Customer feedback, and helps maintain the product roadmap and backlog.
Skills
ExcelComplianceProject Management