Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

About the Role

We are looking for a Field Service Technician to support our customers by installing, maintaining, troubleshooting, and repairing equipment at customer sites.

This hands-on role involves working with mechanical, electrical, and diesel systems, providing technical support, and ensuring equipment operates safely and efficiently. You will regularly interact with customers and may work across multiple sites and technologies.

🚀 Key Responsibilities

• Perform field service activities safely and efficiently.
• Diagnose and resolve equipment issues in the field.
• Carry out preventive maintenance and repairs.
• Manage parts inventory and service documentation.
• Identify and address safety concerns.
• Deliver excellent customer service and technical support.
• Protect company assets and equipment.
• Contribute to a culture of safety, accountability, and continuous improvement.

✅ What We're Looking For

Education & Experience

• High School Diploma (or equivalent).
• 2 years of technical or field service experience preferred.
• Fluent Dutch language skills (spoken and written) are required.
• Customer-facing experience required.
• Ability to work independently and as part of a team.
• Clean driving record.
• Ability to obtain required customer clearances and certifications (TWIC, DISA, DOT Medical Card, etc.).
• Ability to obtain a CDL Class A or B license, if required.

Technical Skills

• Mechanical and electrical troubleshooting skills.
• Experience with diesel equipment and/or fusion technologies is a plus.
• Strong problem-solving and critical-thinking abilities.
• Proficiency with Microsoft Office and smart devices.
• Ability to communicate technical information clearly to customers and colleagues.

✈️ Travel

• Travel is required.
• Approximately 20% to 80% travel, depending on the business unit and location.
• Overnight stays may be required.

🌟 Success in This Role

The ideal candidate is:

• Safety-focused and customer-oriented.
• Passionate about continuous learning and professional development.
• A strong team player who collaborates effectively with others.
• Results-driven and committed to delivering high-quality service.

Join us and help deliver innovative solutions while building strong customer relationships in the field!

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.