- Location
- Sofia, Sofia
- Workplace
- Hybrid
- Type
- Full-time
- Closing date
- Today
- Source
- ApplyToJob
Description
#LI-HYBRID
WHY KENES:
At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you’ll thrive both personally and professionally.
We are looking for a highly organized and skillful person to join our international Registration Team. This includes providing assistance and taking care of the entire registration cycle as well as communicating with all parties involved in the registration process.
RESPONSIBILITIES:
Accommodation:
- Manage hotel room block for all invited speakers in sync with the Accommodation Sales team.
- Handle booking requests, including check-in/check-out dates, room preferences, and special requirements.
- Coordinate room changes, updates, and last-minute adjustments as needed with the participants.
- Maintain clear and organized records of all bookings and communications.
Participant Registration/Coordination:
- Registration management in accordance with predefined work plan/timetable and in keeping with Kenes’ congress registration policies/guidelines.
- Responsible for the entire registration “life cycle” including entering participant data, communication with all parties involved in the registration process, generating registration reports based on relevant data to finalize accounts with all supplier’s post-congress.
- Travel Grant registrations and reimbursements.
REQUIREMENTS:
• Fluent English, verbal and written communication;
• Ability to travel abroad (4-5 times per year);
• Highly detail-oriented and very well organized;
• Ability to work independently and in a team, reporting problems as they arise;
• Ability to work in a fast-paced environment, to prioritize and meet tight deadlines;
• High level of customer service;
• Computer skills - high level comprehension/ability, including Microsoft Office, ERP systems;
• Experience in Hotels, Tourism, Travel or Professional Event Management industry – an advantage;
• Experience working in any customer support related role – an advantage;
• Bachelor’s degree – an advantage;
WHAT WE OFFER:
• Competitive salary and full-time labor contract;• Fluent English, verbal and written communication;
• Ability to travel abroad (4-5 times per year);
• Highly detail-oriented and very well organized;
• Ability to work independently and in a team, reporting problems as they arise;
• Ability to work in a fast-paced environment, to prioritize and meet tight deadlines;
• High level of customer service;
• Computer skills - high level comprehension/ability, including Microsoft Office, ERP systems;
• Experience in Hotels, Tourism, Travel or Professional Event Management industry – an advantage;
• Experience working in any customer support related role – an advantage;
• Bachelor’s degree – an advantage;
WHAT WE OFFER:
• Flexible benefits program: Food vouchers, optional Additional Health Insurance, Corporate discounts, etc.
• Fixed working hours (Monday-Friday);
• Hybrid working mode, excellent location of the office and free shuttle bus from a metro station to the office;
• Gifts for special occasions, fruits, massages and yoga classes in the office once per week;
• Real chances to develop professionally in a leading international company;
• Friendly team culture that promotes initial and continual professional education and team collaboration;
• Regular team events;
• Refer a friend program.
In case you are interested in this position, please submit your CV in English.
Only short-listed candidates will be contacted.
All documents will be treated with the strictest confidentiality!
Skills
Customer ServiceERP