Head of Sales

Position Purpose

The Head of Sales is responsible for developing and executing the commercial strategy to drive profitable revenue growth, expand strategic customer relationships, and improve sales performance across the business. The role leads sales teams, establishes disciplined pipeline and forecast management, and partners with operations, finance, estimating, and service delivery to ensure commercially sound grow

Key Responsibilities

• Develop and execute sales strategies aligned with annual revenue, margin, and growth objectives.
• Lead, coach, and develop a team of Account and BD Managers; establish clear performance expectations and accountability.
• Own sales planning, market coverage, pipeline health, forecasting accuracy, and opportunity-conversion performance.
• Build and maintain executive-level relationships with key accounts and strategic partners.
• Drive opportunity qualification, solution development, pricing strategy, proposal quality, contract negotiation, and closing of complex sales.
• Ensure appropriate margin discipline, pricing approval and commercial risk assessment.
• Partner with operations and service teams to align sales commitments with delivery capabilities, customer requirements, and capacity.
• Use CRM and sales reporting to monitor activity, pipeline stage progression, win/loss trends, sales productivity, and forecast performance.
• Identify new market segments, services, cross-selling opportunities, and acquisition or partnership opportunities where applicable.
• Support customer retention, contract renewals, escalation management, and recovery plans for at-risk accounts.
• Collaborate with marketing on demand generation, customer campaigns, account-based selling, and market positioning.

Qualifications

• Bachelor’s degree in business, sales, marketing, or a related field; equivalent experience may be considered.
• Minimum 15 years of B2B sales or commercial leadership experience, including leadership of sales team(s).
• Demonstrated experience delivering revenue growth, improving margin. performance, and managing complex commercial negotiations.
• Experience in service, technical, industrial, construction, fire/life safety, security, facilities, or related B2B markets is preferred.
• Strong capabilities in strategic account management, sales coaching, pipeline management, CRM utilization, and financial acumen.
• Proven ability to work cross-functionally with operations, finance, estimating, and customer service.
• Strong communication, presentation, negotiation, and executive relationship-management skills.

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe.  We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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