Senior Analyst, Testing Automation

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

FWD Technology and Innovation Malaysia Sdn. Bhd., known as FWD TIM, was established in late 2019. Strategically located in Kuala Lumpur, FWD TIM serves as a pivotal shared service location within FWD Group, providing services to multiple markets across the Group. FWD TIM houses a diverse and talented workforce focused on essential business and technology services such as information security, cloud operations, IT solutions delivery, digital and data, actuarial, finance, investments, and customer service, among many others. FWD TIM is dedicated to drive and deliver operational excellence and efficiency, foster innovation and ensure regulatory compliance across all business functions as well as maintain a competitive edge in the market.

PURPOSE

• Provide automation technical solution
• Work on the Automation functional test case design based on user story
• Develop and maintenance the automation test scripts to incorporate the sprint version planning

KEY ACCOUNTAIBILITIES

• Apply various automation framework designs and document the automation test strategy
• Select and use the right tool for automation, develop and execute the test script, analysis and generate test reports
• Able to design the test cases used for automation testing based on user story
• Enrich the existing automation test coverage
• Execute the automation scripts to follow project schedule and testing cycles
• Collating and monitoring the defect management process
• Perform regression testing
• Coming up with exact solutions for problems related to issue identity and error handling
• Interacting with BA or developers to solve the various issues they face and updating on the situation
• Provide ad-hoc support when required

KEY PERFORMANCE INDICATORS

• Able to develop the automation framework
• Able to develop new automation test scripts based on the user story/ enhancement
• Able to execute test case using automation tools
• Able to analysis automation testing results and identify the root cause

EXTERNAL & INTERNAL CONTACTS

• CTC Testing manager
• CTC Testing automation team
• CTC BA
• CTC development team

DECISION MAKING

• Recommend automation framework and technical solution basic on project platform differentiate  
• Estimate automation project timeline and resource effort.

QUALIFICATIONS / EXPERIENCE

• Bachelor's or higher in Information Technology, Computer Science, or equivalent experience
• 5+ years testing or automation experience
• Expertise in writing Python scripts, familiar with Selenium and Appium mechanism
• Attention to details with good problem solving and analytical skills
• Insurance industry is preferred

KNOWLEDGE & TECHNICAL SKILLS

• Know basic insurance knowledge.
• Capable of Working careful with strong responsibility
• Knowledge of test tools like Selenium, Appium, JMeter, Load Runner, Mobile Testing tools, etc
• Good communication and interpersonal skills
• Good command of both reading and written English and Chinese

COMPETENCIES

• Able to use various automation schemes to complete test tasks efficiently and quickly
• Provide end-to-end automation solution for difference insurance systems and business data flows