Human Resources Manager

Description

Job Title: HR Manager

Company: West Shore Country Club
Location: Camp Hill, PA
Job Type: Full-time, Salaried
Salary Range: $85,000 - $90,000+ per year (Based on Experience)
Schedule: Monday to Friday, 8:30 AM to 4:30 PM (with flexibility required for occasional evenings and employee events)
Reports To: General Manager / Chief Operating Officer (GM/COO)

Position Overview

The HR Manager is a vital, multi-functional leadership role responsible for executing our high-volume seasonal workforce operations, managing employee benefits, and processing end-to-end payroll. This position serves as the primary operational anchor for our annual scaling cycle, which requires rapidly expanding the team from 100 to over 200 employees for the busy summer season and structuring the subsequent offboarding transition.

Reporting directly to the GM/COO, this role focuses heavily on strategic and day-to-day personnel management—driving full-cycle recruitment, structured onboarding, corporate policy enforcement, benefits administration, and team-building initiatives—while coordinating with the finance department to ensure impeccable execution of technical payroll compliance.

Key Responsibilities

• Human Resources & Workforce      Strategy: Direct the full seasonal talent acquisition lifecycle. Source,      interview, and hire over 100 personnel efficiently to meet operational      demands ahead of the peak summer season.
• Employee Relations &      Disciplinary Documentation: Serve as the objective authority on internal      disciplinary matters. Draft, track, and securely store all performance      improvement plans (PIPs), written warnings, and formal disciplinary      documentation. Ensure all actions strictly align with club policy and      employment law standards.
• Performance Management &      Review Assistance: Act as a strategic partner to club department heads      (Golf Shop, Maintenance, Food & Beverage). Provide structured guidance      and administrative assistance to managers to ensure annual and mid-season      performance evaluations are completed effectively and delivered      consistently.
• Goal Setting & Annual Salary      Reviews: Collaborate with executive leadership to establish clear,      measurable key performance goals for both year-round staff and seasonal      leadership. Assist in gathering market data and analyzing metrics to      support annual compensation and merit salary reviews.
• Onboarding & Personnel      Compliance: Manage the complete administrative lifecycle of all personnel      through Paylocity’s onboarding module. Ensure strict regulatory      compliance, including the timely collection and verification of I-9      documentation, employee files, background checks, and employment      agreements.
• Benefits Administration: Manage      company benefit programs within the platform. Oversee annual open      enrollment periods, process life-event changes, audit monthly billing, and      serve as the primary resource to assist employees with health, welfare,      and retirement inquiries.
• Workforce Engagement &      Culture: Design, implement, and lead team building and morale initiatives      to support staff retention and motivation. Coordinate and attend      occasional evening employee events, staff meetings, and recognition      programs.
• Payroll & Labor Compliance:      Process accurate and timely payroll for our fluctuating workforce using      Paylocity. Maintain and audit payroll records, track hours, and ensure      strict compliance with federal, state, and local labor laws. Coordinate      directly with the Finance Department for ledger reporting and labor      variance analysis.

Qualifications & Skills

• Experience: Minimum of 3+ years      of progressive HR experience, including demonstrated experience at the      manager level. Must possess a proven track record handling personnel      management, corporate policy enforcement, and benefits administration      alongside hands-on payroll processing experience. (Experience within      seasonal businesses, hospitality, or country club environments is highly      preferred).
• Technical Proficiency: Direct,      hands-on experience using for payroll processing, onboarding modules, and      benefits administration is highly preferred.
• Core Competencies: Advanced      organizational skills, high emotional intelligence, confidentiality,      conflict resolution capabilities, and absolute data accuracy during rapid      workforce scaling periods.
• Communication: Exceptional      interpersonal skills, with the ability to maintain strong workplace      politeness and clear communication under tight seasonal deadlines.

Benefits & Compensation

• Starting salary of $85,000 - $90,000+, commensurate with experience.
• Full complement of employee benefits:
  • Comprehensive Medical, Dental, and Vision insurance plans
  • Company-paid Life and Disability insurance
  • Paid Time Off (Vacation and Sick leave)
  • 401(k) Retirement Plan
  • Complimentary staff meals

Requirements