Doorways Regional Manager VIC North

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Lead with Purpose. Create Lasting Community Impact.

Are you an experienced people leader with a passion for community services and driving meaningful change? Do you thrive in complex environments where leadership, collaboration and strategic thinking come together to make a real difference?

Why this role matters

The Salvation Army (Salvos) Doorways model of care provides holistic financial support to individuals and families seeking short term financial assistance and ongoing financial management support services. The Doorways Team provide person-centred trauma informed care, material aid, facilitate short-term financial assistance, and walk side-by-side with participants as they build the skills and knowledge to break the cycle of poverty.

About the Role

We're seeking a Regional Manager to lead Doorways services across Northern Victoria, ensuring high-quality, person-centred support for individuals and families experiencing hardship while empowering teams to deliver outstanding outcomes.

Reporting to the State Manager, this permanent full-time role is responsible for leading Doorways services across Bendigo, Mildura, Shepparton, Swan Hill, Echuca, Wangaratta, Benalla, Castlemaine and Wodonga. As a member of the State Doorways Leadership Team, you'll oversee service delivery across multiple sites, drive service excellence, strengthen key partnerships, and contribute to the ongoing development of one of Australia's most impactful community support programs.

The role requires regular travel throughout the region to support and engage with Case Workers at Corps sites, with the flexibility to work from home or from a local Corps location when not onsite.

If you're a self-motivated leader who is passionate about developing people, building strong community partnerships, and creating meaningful outcomes for vulnerable communities, we'd love to hear from you.

Conditions

Compensation is in accordance with SCHADS Award Level 6.

$58.37 – $60.95 hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging.

How you will make an impact

• Lead and manage multi-site service delivery across the region
• Build strong relationships with internal stakeholders, local mission teams, community partners and government agencies
• Drive service quality, compliance and continuous improvement
• Coach, develop and inspire a high-performing workforce
• Embed national practice frameworks and standards
• Support strategic growth and service development based on community needs
• Manage operational risks, workforce performance and service outcomes
• Champion a culture of collaboration, safety, inclusion and accountability

What You'll Bring

We're looking for a passionate and capable leader who combines operational excellence with a genuine commitment to social justice and community wellbeing.

Essential Qualifications & Experience

• Degree qualification in Social Work, Psychology, Human Services or a related discipline
• Significant leadership experience within the community services sector
• Demonstrated experience managing and developing multidisciplinary teams
• Strong understanding of trauma-informed practice and working with individuals experiencing complex needs and disadvantage
• Experience building successful partnerships with community, government and stakeholder groups
• Ability to manage change, drive continuous improvement and achieve service outcomes across multiple locations
• Current Victorian Driver's Licence
• Current Employee Working with Children Check

You Are Someone Who

Is collaborative and a driven leader who inspires high-performing teams, builds strong stakeholder relationships, makes sound decisions in complex environments, and is passionate about driving positive outcomes for vulnerable communities.

What we offer

The Salvos offer eligible employees a well-balanced package of meaningful benefits including

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities

• Flexible WFH working arrangements if not required on-site

• Access to EAP and health & wellness initiatives incl Fitness Passport 

• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) 

• Ongoing training and development opportunities that enhance on the job skills and proficiency

• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

Ready to Make a Difference?

If you're a dynamic community services leader who can balance strategy, people leadership and service excellence, we'd love to hear from you.

Apply today and help strengthen communities, empower individuals, and lead a team making a meaningful impact every day.

Lead boldly. Serve compassionately. Change lives.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.