- Location
- Los Angeles, CA, US
- Type
- Full-time
- Department
- Customer Service
- Experience
- 21+ years
- Education
- High School
- Closing date
- Today
- Source
- iCIMS
Description
Overview
Our success is built on our motto: “Exceeding customer expectations, every time.” Every employee contributes by providing superior customer service and warm hospitality. The CSA – Janitorial/Maintenance role supports parking operations through facility cleaning and maintenance, customer assistance, car wash and fleet care.
Full Time Benefits:
- A Comprehensive Benefits Package with Company Training
- Paid Holidays, Vacation, & Sick Time
- Medical, Dental, Vision and 401(k) savings plan
- Professional Development
- Growth Opportunities
- Employee Referral Program Bonus
- Pay Rate 19.50/hr
Part Time Benefits:
- Company Training
- Professional Development
- Growth Opportunities
- Employee Referral Program Bonus
- Pay Rate 19.50/hr
Work Location & Contact Info:
- 9700 Bellanca Ave., Los Angeles, CA 90045. Hiring manager contact #: 310-693-4186 / 424-393-1991
Qualifications
Minimum Requirements
Must have a high school diploma or five years of similar work experience and be at least 21 years of age.
- Reading: Average-level ability to read, analyze, and interpret federal, state, and local transportation regulations, reports, and procedures.
- Communication: Must be able to read and speak English.
- Math: Average-level ability to add, subtract, divide, and multiply.
- Writing: Average-level ability to write statements and reports.
- Technical Skills: Basic knowledge of tools and equipment.
- Physical: Must be willing to undergo and pass a physical examination as part of the selection process when required by applicable airport, federal Department of Transportation (DOT), or state regulations.
- Licenses: Must possess a valid driver’s license.
- Must be able to work in a team environment.
Physical Demands
Light maintenance, prolonged sitting, and frequent standing are normal parts of the job. All CSAs must be able to lift up to 50 pounds. The role continuously requires vision, hearing, and speaking; occasionally requires fine dexterity, lifting, carrying, reaching, pushing, pulling, bending, and twisting; and rarely requires kneeling and climbing.
Machines, Tools, Equipment, and Work Aids: Tools, equipment, two-way radios, and smartphones.
Environmental Factors: Exposure to noise, vibration, and physical hazards, with seasonal exposure to extreme temperatures, wet conditions, and humidity.
Non-Physical Demands
The role may occasionally involve emergency situations, irregular schedules or overtime, tedious or exacting work, and noisy or distracting environments.
Notice
These statements describe the general nature and level of work performed by employees in this position. This job description is not an exhaustive list of all responsibilities, duties, and required skills. Employees must be able to perform the essential functions of the position satisfactorily. Upon request, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions, absent undue hardship. Employees may be required to perform duties outside their normal responsibilities from time to time, as needed. The employer retains the right to change or assign duties as business needs require.
Responsibilities
Janitorial and Fleet Care:
- Report to work on time and in uniform.
- Keep company shuttles and other fleet vehicles clean and presentable inside and out, consistent with company presentation standards.
- Wash vehicle exteriors, apply tire dressing, and clean windows to maintain a neat, professional appearance.
- Clean upholstery, seats, and floors; remove trash and debris; and address odors to keep vehicle interiors fresh and ready for customers.
- Complete vehicle washing and cleaning according to the assigned schedule and under the supervision and direction of the graveyard shift Operations Manager.
- Perform car wash and vehicle cleaning services for valet customers as assigned.
- Sweep, mop, clean offices, and remove trash as assigned by management.
- Clean restrooms and elevators.
- Sweep and pick up trash throughout all levels of the facility.
- Pick up trash around the outside perimeter of the garage.
- Organize supplies, dust surfaces, and sweep stairwells as needed.
- Routinely check trash cans throughout the facility and empty them as needed.
- Greet customers with a smile, provide courteous service and directions, and assist with customer service questions and concerns.
- Demonstrate knowledge of the facility and airport terminals.
- Cooperate with all team members to provide the best possible service.
- Demonstrate courtesy and professionalism when interacting with customers and coworkers.
- Report customer service issues, facility or vehicle conditions, and potential operational problems to management.
- Perform additional duties as assigned by management.
- Comply with company rules, policies, standard operating procedures, and the employee handbook.
- Maintain communication with the supervisor on duty.
- Report all incidents and accidents to the supervisor on duty.
Maintenance:
- Perform facility maintenance, including inspecting the entire facility using the inspection form; replacing light bulbs throughout the facility, including in elevators; removing weeds and graffiti; and painting and making minor repairs as needed.
L&R Group of Companies is an equal opportunity employer (EEO) and will hire and promote for all job requisitions fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information; all of which that are protected by federal and state law. No harassment or forms of retaliation against any employee or applicant based on these characteristics will come about if an individual chooses to exercise their EEO rights.