Assistant Manager

Overview

$23/hr + Sales Spiffs | Full-Time | Reports to the Location Manager

 

Can you lead a crew, wow a driver, and close the sale? LubeZone is looking for an Assistant Manager who loves the fast pace of a busy shop and knows how to turn a 30 minute oil change into a bigger ticket. If you've crushed sales numbers before, this is where that talent pays off.

Your Pay

• $23.00 per hour base pay
• Sales spiffs on top of your base: earn extra on the services and add-ons you sell. Strong sellers can make a lot more than the base rate
• Performance Incentive Plan tied to your location's results

Responsibilities

What You'll Do

• Lead your shift: direct and support teammates so every service meets LubeZone standards and policies
• Drive sales: talk with drivers and fleet customers about recommended services, provide accurate quotes, and grow the average ticket the right way, with honest recommendations
• Build customer relationships: greet drivers, keep wait times short, and resolve customer concerns and complaints on the spot
• Back up the Location Manager: step in to run the location when the Location Manager is away
• Keep the schedule covered: help build work schedules and track paid time off and absences so the bays are always staffed
• Keep it safe and clean: maintain a safe, respectful, and healthy work environment, and report safety incidents right away
• Handle the details: support inventory, stocking, work order accuracy, and end-of-shift wrap-up
• Pitch in on the floor: jump in on services when the bays get busy
• Perform other duties as assigned

Qualifications

What You Need:

• High school diploma or equivalent
• 1+ years in a supervisor, shift lead, or assistant manager role in retail, automotive service, quick lube, or a similar fast-paced customer business
• A proven record in sales: hitting goals, upselling, or growing average tickets
• Strong communication skills and the ability to calmly resolve customer problems and complaints
• Good troubleshooting and problem-solving skills
• Comfortable working in a shop environment and ready to jump in on the floor when it's busy

Bonus Points:

• Experience with class 6, 7, and 8 semi-truck maintenance or lubrication
• Background in truck stops, fleet service, or heavy-duty parts and service sales
• Experience with scheduling, inventory, or point-of-sale systems

Benefits

The Perks

• Health, dental, and vision insurance
• 401(k) with company match
• Life and disability insurance
• Paid time off
• Employee assistance program
• Performance Incentive Plan plus sales spiffs
• Room to grow into a General Manager role as LubeZone expands

Posted Salary Range

USD $20.00 - USD $23.00 /Hr.